Golf Hotel Kakamega seeks to hire an IT Officer to manage the IT functions of the hotel.
Reporting to the Operations Manager the successful candidate will be responsible for the day to day operations of the IT department.
Responsibilities
Manage and Support Software Solutions, Cloud Hosted Applications including email Network Infrastructure, Servers and other business software.
Document all support requests and resolve incidents in a timely manner.
Monitor and Optimize LAN connectivity and Internet Connectivity.
Prioritize Business Application bandwidth
Monitor and Optimize Firewall
Regular software updates, performance checks ,security checkups, Power/UPS checkups
Manage Computers, Laptops, and Mobiles
Ensure daily ERP Database Backup, user Data Backup
Maintain user confidence and protects operations by keeping information confidential.
Support and Train Users on various software in use
Responsible for the server room and all the equipment installed there.
Key Reporting
Daily Activity Report;
Weekly Activity/Support Reports;
Training/Support schedules.
Qualifications
Degree in Information Technology
A minimum of 3 years’ experience in Information Technology in a similar role
Experience managing an ERP system
Experience with managing Office 365
Experience managing IT infrastructures and data connectivity
IT project management experience
Problem solving ability
Exemplary planning skills
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