The IT Officer will be responsible for leading the design and development and maintenance of Information Systems to support the regional office Information Technology needs.
Responsibilities
Formulate IT plans, policies and procedures and align information management policies;
Participate in the formulation and implementation of integrated network architecture for the regional office computer systems and applications;
Lead in designing an optimized network infrastructure for the regional office;
Participate in, designing, installing, configuring and/or upgrading of all applications within the regional office;
Putting in place a disaster recovery and business continuity plans;
Ensuring regular examination of systems security and application event logs;
Monitoring user accounts and access permissions through Active Directory – users and computers;
Monitoring all network services and applications;
Ensuring preventive maintenance on equipment and regular evaluation of existing hardware & software;
Support field office staff with trouble shooting of all IT related issues;
On a regular basis carrying out research on existing hardware & software to highlight gaps and areas of improvement to management;
Keep abreast of trends in the Information Technology field and advise on best practice
Qualifications
Academic Qualifications
Bachelor’s degree in Computer Science/Information Technology/Information Systems
Professional Qualifications
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Technology Specialist (MCTS)
Cisco Certified Network Associate (CCNA)
Experience
5 years’ experience, 2 of which should be in a supervisory role
Skills
Excellent communication and interpersonal skills
Excellent problem solving skills
Ability to manage tasks to fruition with minimal disruption
Flexibility and time management skills
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