Job Description
REPORTS TO: Chief Information Technology Officer
DIRECT REPORTS
Systems Administrator, Assistant Database Administrator, Database
Administrator, Helpdesk Administrator
Duties as Responsibilities The holder will:
Running regular checks on network and data security.
Identifying and acting on opportunities to improve systems.
Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance.
Developing and implementing IT policy and best practice guides for the organization.
Ensure security of data, network and server access and backup systems.
Conducting regular system audits.
Running and sharing regular operation system reports with senior staff.
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
Managing and reporting on allocation of IT budget.
Providing direction for IT team members.
Identifying opportunities for team training and skills advancement.
Maintain efficient systems operations.
Ensure design of system allows all components to work properly together.
Manage network and system security.
Monitor networks to ensure security and availability to specific users.
Evaluate, modify and report periodic system’s performance to support capacity planning.
Identify user needs and recommend necessary actions.
Design and deploy efficient networks.
Assign configuration of authentication and authorization of directory services.
Develop and maintain installation and configuration procedures.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
Perform regular security monitoring to identify any possible intrusions.
Review daily backup operations to ensure they are done as per policy and procedures
Approve file archival and purge as necessary.
Review on weekly basis the user management (Create, change, and delete user accounts) as per approved requests.
Investigate and troubleshoot issues.
Manage repair and recovery from hardware or software failures.
Maintain operational, configuration, or other procedures.
Review and manage ongoing performance tuning, hardware upgrades, and resource optimization as required.
Manage data centre environmental and monitoring equipment
Manage end user IT requirements
Work with other business units and external clients to resolve issues
Manage external clients requirements and expectations on Metropol systems Data Administration duties
Executing the company strategy for new data set acquisition
Data template management including validation rules
Ensuring that data quality standards are maintained
Ensuring that data is fresh and accurate
Manage design and establishment of the company’s quality procedures, standards and specifications
Providing management reports on IT environment on weekly basis
Providing insights, trends and recommendations to the business, development and analyst team regarding the data held by the company
Collaborating with data management team to devise a data strategy that addresses industry requirements
Researching new opportunities for data acquisition and storage
Identifying and evaluate current data management technologies
SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION as EXPERIENCE
Essential:
Degree in Computer Science, BBIT, Software Engineering or a related field.
Certified in CNA, CCNP, MCSA,MCSE, Database Administration
Unix/Linux certification
Strong knowledge in Microsoft PowerPoint, Word, Excel, Visio.
Thorough knowledge of Unix/Linux, and Windows operating system
Working knowledge in databases and database design not limited to Oracle, MySQL, Postgres.
Thorough knowledge of Redis and other NOSQL databases
Thorough and practical knowledge of hardware virtualization
Knowledge of cloud computing concepts and methods of providing services & applications
At least 4 years’ experience as an IT Manager in a busy environment
Desirable Skills
Good Communication skills and active listening
Empathy with users
Acceptance of ownership
Patience and understanding
Investigation & diagnostic skills
Ability to learn and master employer-specific software
Complex problem solving
Written and verbal communication skills
Ability to diagnose & address application issues
Have business knowledge
Key Competencies
Good Planning and organizing skills
Technological awareness
Excellent verbal and written communication skills
Excellent documentation skills
Working closely and harmoniously with Regulators and All Data providers
Ability to work and participate in a team with open and collaborative style of communications
Good leader and Team player
Strong facilitation, active listening and interpersonal skills.
Ability to develop and foster strong relationships with business and IT teams.
Ability to deal with complex situations holistically.
Excellent time management, organizational skills and strong problem solving skills
Ability to acquire knowledge to make process improvement recommendations
A flexible approach to work, demonstrated by a willingness to undertake further duties as assigned
Ability to perform assigned tasks with minimal direct supervision.
Ability to responding promptly and professionally to bug reports.
Ability to interview stakeholders to understand business rules and requirements, map business process and flows, and translate findings into effective business requirements.
Ability to collaborate with technical teams, demonstrating an awareness of the software development life cycle.
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