RESPONSIBILITIES
Installing and configuring computer hardware, software, systems, networks, and printers
Monitoring and maintaining computer systems and applications including regular updates • Installation and configuration of networks, troubleshooting and ensuring that there high network uptime and performance
Responding in a timely manner to service issues and requests raised on service desk platform and ensuring they are resolved within the SLA.
Maintain accurate ICT inventory lists, and ensure correct labeling of all ICT equipment
Setting up user accounts on various business support applications • Repairing and replacing IT equipment as necessary
Testing new IT equipment
Carry out user training
Service of IT equipment
Ensure the implementation and adherence to all other corporate ICT policies
Carry out and report on projects and tasks assigned by management
Carry out any tasks that may be assigned by the management from time to time
Any other duty assigned
Qualifications
Diploma/Degree in Information Technology.
Good working knowledge in printer hardware and software
Extensive knowledge in office 365 applications and excel
Strong comprehension of IT systems and technologies
Flexibility
Demonstrate strong ability to learn We offer
Gross salary of Ksh. 15,000.
Friendly and dynamic work environment.
Opportunity of being absorbed as a permanent employee after six months based on performance. • Support from a professional international team.
Opportunity for personal development.
REQUIRED SKILLS
Installing new software, Computer, laptop maintenance and repair, IT equipment installation and configuration, IT support, IT training, Troubleshooting
REQUIRED EDUCATION Bachelor’s degree
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