Job Purpose Statement
The Engineer Collaboration role is to ensure support is provided to the bank’s Unified Communication and Contact Center infrastructure, Teams, SharePoint and Email. This includes maintaining, supporting, and optimizing key functional areas with external vendors, system experts and consultants.
Ideal Job Specifications
Academic:
University degree in Information technology/Computer Science/Electrical Engineering/Telecommunications.
Professional:
Training and certification in Enterprise Operating System administration e.g. MCSE, Network related certification e.g. CCNA, Security related certification CCSA etc.
Business Continuity training
Desired work experience:
Three years’ experience in security and Network infrastructure support in medium to large organizations.
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