IT Business Applications Analyst

PURPOSE:
Responsible for the installation, configuration, upgrading, administration, development customization and monitoring of databases; to Customize existing programs to meet user requirements; responsible for system analysis and developments and to provide system, support and conducting user training.
PRIMARY RESPONSIBILITIES:

Rectify System bugs as per priority requirements in the SLA documents;
Customize existing programs to meet user requirements (including coming up with new reports);
Develop and monitor systems to align them to user requirements;
Work directly with the Database Administrators to review the database backups and archiving of data to ensure they are adequate and reliable;
Provide technical advice on evaluation of new applications;
Design access control mechanisms and privileges to the enterprise applications;
Integrate business systems within the CIC Group systems and
Test the business continuity plan for the application systems.
Prepare deliverables to support timely development and deployment of solutions such as application guides, test cases and test plans.
Translate software requirements into workable, quality programming code as well as maintain and develop programs for use in business using various database and software tools.
Generation of ideas to improve efficiency in software and applications used by the business

PERSON SPECIFICATIONS
Academic Qualifications

Bachelor’s degree in ICT or in a related field

Professional Qualifications

Oracle administration(OCA,OCP) or any other certification in any RDMS
Added advantage – Linux administration certification

Experience

Minimum of four (4) years’ relevant experience
Knowledge in Turnquest Insurance management system(Life) will be an added advantage
Oracle PLSQL and Forms programming

Skills and Attributes

Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Excellent customer care skills
Good analytical skills
Computer literate in MS Office and other office applications