The objective of the position is to ensure that people working in communications across MSF have easy access to a wide range of information, guidelines, decisions, and expertise to improve quality, avoid duplications and increase internal accountability.
MAIN RESPONSIBILITIES
Information sharing – connecting people and knowledge
Be a focal point for a wide range of questions coming from the wider movement and deliver timely answers or referral to the right people
Review the way knowledge, communication packages, strategic documents and guidance are shared internally and propose and implement the best way to optimise this
Maintain internal communications-specific digital platforms, ensuring they are up to date, are user friendly and their correct use is promoted
Finalise, keep updated and disseminate a communications induction checklist (including links to existing content) for directors and heads of communications and the wider communications community in MSF
Stimulate a range of internal conversations, motivating others to interact and exchange experience and views through existing internal platforms
Manage a series of global communication email lists
Planning, coordination and documenting Communications platforms exchanges
Under the guidance of the ICC, coordinate and plan Communications Directors international platforms (Dircom5, Full DirCom) and Communication Coordinators (CoCos) meetings and exchanges: developing and disseminating agendas; preparing meeting sessions and structure, content and background documents; minuting the Dircom5 and CoCos meetings; and documenting outcomes and action points, ensuring the follow-up of decisions to achieve expected outcomes and actions.
When required, take the lead in coordinating specific platforms or other groups like Communication Advisers around specific emerging crises.
Disseminate communications planning and monitor communication outputs
Monitor communications output, use and impact of communications tools /initiatives for the MSF movement
Provide a yearly overview based on that analysis and makes the data available
Launch and follow up with compilation of communications feedback coming from MSF entities
Compile and distribute weekly operational communications updates (CWA)
Support to IO Communications Department
Be part of an out of hours and weekend on-call system for social media and website posting
Fulfill ad-hoc tasks in times of emergency
Job requirements
Genuine interest in, and commitment to, the humanitarian principles of MSF
At least five years of proven experience in communications
Strong understanding of MSF’s current vision and internal debates around public positioning and bearing witness
Strong understanding of the work reality, needs and constraints faced by a range of communication professionals in the humanitarian sector and MSF in particular
Experience with internal communications, information management, knowledge management is a strong asset
Good knowledge of Media Asset Management (DAM) tools, SharePoint, Teams and other conversation and information management tools
Excellent organisational skills with demonstrated ability to execute projects on time
Rigorous, with a high level of attention to detail
Excellent written and oral communications skills in English is required; good skills in French is an advantage/asset
Experience in MSF communications is a strong asset
Able to interact effectively and motivate and energise people at all levels in a complex international organisation.
Basic knowledge of Adobe PhotoShop, InDesign, Illustrator is an asset;
Enthusiasm, self-motivation, initiative.
Deadline to apply: 8 May 2023
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