Job Description
The incumbent will be run the daily administration issues at the Assessment Centre such as recording vehicles coming in and out of the assessment center, facilitating inspection of Mechanical parts and other admin and mechanical issues as per the standards of Service.
KEY TASKS AND RESPONSIBILITIES
Preparation of Assessment Center Status Reports
To inspect vehicles engine, mechanical /electrical and other damages accurately
Ensuring adequacy of stationery, refreshments in Assessment Centre
Keep a record of all the vehicles that are received and released from the Assessment Centre
Ensure all equipment are functioning correctly at the Centre
Develop and maintain procedural documentation e.g. service provider documentation, signed SOPs and SLAs
Test parts and systems to ensure that they are working properly where required
Follow a checklist to ensure that all critical parts are examined and recorded
Disassemble and reassemble parts where required
Carry out vehicle minor stripping to enable assessor to view all the damages
Explain to clients their motor problems and repairs done on the vehicles
Provide input to other areas i.e. client feedback/queries
Ensure proper disposal of scrap collected both at the Assessment Centre and dealerships
Garage surveillance
Manage TATs for assessors, parts suppliers and garages
SKILLS AND COMPETENCIES
Decision Making,
Telephone efficiency
Client Focus
Information & time Monitoring/Management
Stakeholders management Commitment
Team Orientation
Initiating Action
KNOWLEDGE & EXPERIENCE
Technical Knowledge-Mechanical
At least 1 years’ experience
Mechanical Related Certificate/Diploma
Apply via :
oldmutual.wd3.myworkdayjobs.com
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