Innovation Assistant (Maternity Reliever) Case Management Officer Intermediary Service Channel Associate Emerging Consumers, Medical Claims Assistant Fraud Detection Analyst Fund Accounting Assistant

Job Purpose: 
The job holder will provide effective and reliable support to the partnership and digital innovations team having a direct impact on the overall success of our digital partnership projects. He/she should be an outstanding communicator, can document business requirements, and perform data analysis.
Key responsibilities:

Supports the partnership and digital Innovations team during the key phases of each partnership engagement e.g. business case development, product design discussions and partnership on-boarding.
Maintains reports and project status dashboards. 
Supports the product team in the successful implementation of digital solutions by being involved in business requirements definition and documentation, testing, production deployment and post go live support.
Analyze client feedback to make recommendations for continuous improvement and/or development of new functionality or features.
Ability to manage key stakeholder and client relationships, internally and externally.
Demonstrated experience in gathering and translating business, consumer, cultural, and social insights into actionable implications and strategies on digital platforms.
A Self-starter who works well in a fast-paced, team-oriented environment who can devise the right course of action to achieve the objective.
Delegated Authority:  As per the approved Delegated Authority Matrix.
Perform any other duties as may be assigned from time to time.

Knowledge, experience and qualifications required:

University degree in Actuarial, IT or Commerce.
1-3 years’ experience in a similar role.
Conversant with data analysis tools/ software.
Expertise working as part of a dynamic, interactive Agile team.
Strong written and verbal communication skills.
Strong organizational skills with attention to detail.
Experience communicating directly with clients and/or customers.
Basic understanding in project management. 
A passion for innovation, design, and technology.

Unposting Date : 17-03-2023

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