Information Technology Officer Communications Officer (Writing & Social Media) Graphics Designer & Illustrator Human Resource Officer Payroll Clerk Data Manager Sub-County Monitoring And Evaluation Officer County Monitoring, Evaluation And Learning (MEL) Officer Audit And Compliance Officer County FR&RMNCAH Coordinator(s) Community Health, Water Hygiene & Sanitation (CWASH COORDINATOR) Grants Officer

Job description
Reporting to ICT Manager through the Lead Systems Administrator, the Information Technology (IT) Officer will be responsible for providing day-to-day technical support on all IT related issues including but not limited to networks, hardware and software maintenance, upgrades, troubleshooting, configuration and user training among others..
Specific duties and responsibilities

Administering, configuring and troubleshooting private or cloud-based servers Configuration, deployment, setting up and management of workstations, laptops and peripheral equipment.
Provide software/hardware and system troubleshooting support.
Manage the installation and upgrade process of computer hardware and software as per organizational guidelines and industry best practice.
Ensure the availability of the local IP PBX and troubleshoot any challenges identified.
Create mailboxes for new staff members.
Offer support by troubleshooting mail access errors and assist in resetting passwords when necessary.
Proactively monitor the network ensuring downtimes are identified and resolved with little to no impact to the business.
Troubleshoot network issues and escalate to the relevant ISP.
Offer support by troubleshooting, cable, wireless and other network infrastructure as needed.
Communicate any technological failure to all staff e.g. internet outage, email problem.
Servicing and maintenance of IT hardware equipment.
Liaise with the relevant department to ensure identified hardware faults are fully resolved/repaired in a timely.
Ensure timely and cost-effective replacement of network, software and peripheral equipment.
Maintaining inventory of IT equipment/asset register.
Provide basic user training and dissemination of technological information and updates to all staff.
Plan frequent user training sessions.
Ensure all devices have a valid software license and keep an inventory of the license keys.
Enforce the adaptation of organizational IT policies and escalate as necessary when challenges arise.

Minimum requirement

University degree/Diploma in either Computer Science, Information Technology or Business Information technology.
At least two years of working experience in IT. 
MCSE & Network Certifications will be an additional advantage – (Networking Essentials, N+), CompTIA A+ certification.

Key Competencies

Working knowledge of virtualization, VMware, or equivalent Strong knowledge of systems and networking software’s, hardware and networking protocols
Working knowledge and experience of switching and routing protocols.
Working knowledge and experience in networks/systems monitoring tools and protocols
Knowledge in ICT professional standards
Familiarity with SQL server or other database platforms
Ability to identify customer needs, develop service standards and deliver service excellence
Experience in installing and supporting Linux environment.
Experience setting up and managing AD, DNS,DHCP and other server roles

go to method of application »

Candidates are advised to visit Jaramogi Oginga Odinga University of Science and Technology
website www.jooust.ac.ke for respective positions applied for.Candidates who satisfy the requirement stated above should forward ten (10) copies of their applications, quoting the reference number for the specific position applied for on the letter and envelope and include up to date curriculum vitae, details of current remuneration, certified copies of academic and professional certificates, and testimonials as well as names and contacts ( including postal and email addresses, and daytime telephone numbers) of three referees to reach the under-mentioned So as to be received on or before Friday 16th July 2021by 5.00 pm.Applicants should also meet the requirements of chapter six (6) of the Constitution of Kenya 2010.Vice-Chancellor
Jaramogi Oginga Odinga University of Science and Technology
P.O. Box 210 – 40601, BONDO, Kenya
TEL. 057 – 2501804
Email – vc@jooust.ac.keJaramogi Oginga Odinga University of Science and Technology is an equal opportunity
employer. Women and Persons with Disabilities are encouraged to apply.

Apply via :

vc@jooust.ac.ke