About the job:
This is a full-time on-site role for an Information Technology Assistant at COSCO SHIPPING LINES (KENYA) LTD in Mombasa. The IT Assistant will be responsible for providing technical support, troubleshooting IT issues, printer support, and utilizing analytical skills to enhance operational efficiency.
Key Responsibilities:
Provide basic troubleshooting, repair, and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems
Act as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns
Install software and install, and repair hardware and peripherals
Manage the telephone system i.e. create new users, maintain and publish telephone lists, and troubleshoot issues
Assist with office moves, including cabling and moving IT equipment
Maintain an accurate asset register of ICT equipment
Set up and configure desktop computers, peripherals, and accounts and assign security levels
Maintain systems, databases, and web pages
Administer user accounts
Design, produce, and maintain basic IT-related reports
Set up and submit production jobs and edit and debug computer output
Transfer computer files between platforms
Modify, edit, and create common document formats (e.g. HTML, CSS, word processing, spreadsheet).
Contribute to unit goals by accomplishing related duties as required.
Required Qualification, Experience & Skills
Bachelor’s degree in computer science
Four years of experience in IT
Professional certification is an added advantage
Project management experience
Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
Excellent interpersonal skills
Ability to maintain confidentiality of company information
go to method of application »
Interested Candidates should send their CVs to hr.ke@coscon.comDue to the large number of inquiries, we receive, only candidates who have met the required experience & qualifications for this position will be contacted. We may wish to retain your CV in our database for other/future opportunities unless you direct us otherwise. Thank you very much for your interest.Deadline 12th August 2024
Apply via :
hr.ke@coscon.com
