Information & Communication Technology (ICT) Manager

Responsibilities:
Provide leadership and tactical direction for the department;
Prepare tactical and operational plans for the ICT department to ensure that all ICT tools, processes and systems are in place to meet the IT requirements;
Plan, coordinate and provide tactical direction for all IT functions in the University;
Develop, document and revise system design procedures, test procedures and quality standards;
Establish efficient and effective ICT systems in the University;
Integrate ICT into University’s operations and institutionalize automated systems for performance management;
Establish and implement effective ICT risk management security and data recovery strategies for the University;
Develop strategies to minimize the risk of data loss, breach of privacy and confidentiality for the University;
Coordinate, monitor, implement and evaluate ICT programs and projects within the organization;
Prepare ICT status reports in line with professional standards and guidelines.
Undertake periodic review of the ICT system projects and procedures and recommend improvement;
Coordinate development review and update existing policy regulations on ICT management;
Prepare and execute medium and annual budget for the ICT department;
Plan, manage and control the activities of ICT User Support Administrators, Labs’ Administrators and the Service Desk;
Identify problematic areas and implement strategic solutions in time;
Manage ICT staff by participating in recruitment, training, coaching and performance management of the employees;
Ensure security of data, network access and backup systems;
Maintain an active awareness and knowledge of new computing service developments;
Qualifications
A Master’s degree in Computer Science / Information Communication
Bachelor of Science in Technology / Electronics Engineering or its equivalence from a recognised institution Professional Qualification & Training
CISCO, ITIL, COBIT, MCSD, OCP, MCSE
Strategic Leadership Development Program/Training for a duration of six(6) or more weeks from a recognized institution
Experience
At least three years in Management position
Over ten years of technical experience in ICT functions.
Proven successful delivery as a project leader in a large ICT Systems Development, Implementation and integration project.
Other Competencies
Excellent analytical skills;
Creativity and innovativeness;
Demonstrated interpersonal and supervisory skills;
Must be a person of integrity.