Job Summary
A large cooperative organization, with has its head office located in Meru County seeks to recruit a suitably qualified person to fill the position of ICT Officer.
The ideal candidate will be required to have the following skills, attributes and competencies:
Must be a holder of a Bachelor’s degree in Information technology or computer science from a recognized university;
A diploma in software development will be an added advantage;
Must have attained a C+ in KCSE;
Have demonstrated high level of innovation and creativity;
Ability to explain technical issues to non-technical users;
Minimum 4 years’ relevant working experience;
Must be above 30 years of age;
Must have worked in a FMCG.
Responsibilities
Reporting to the ICT Manager, the ICT Officer shall have the following duties and responsibilities:
Installing and configuring computer hardware, operating systems and applications;
Advise end users on how to resolve application malfunctions;
Development and enhancement of relevant user standards, security measures;
Maintain a database of user problems and queries and making regular follow up of them;
Maintain and confirm the validity of backups;
Assist in effecting both preventive and corrective maintenance, and implement hardware and software maintenance requirements and upgrades;
Maintenance of backups, software library and the related documentation;
Assist to ensure start and end of day procedures and regular maintenance of the databases;
Analyze user requirements in all functional areas and ensures that they are met;
Ensure that regular systems upgrades including system software upgrades are effected for optimum performance;
Ensure accuracy and reliability of information while providing security to protect data from damage and unauthorized access;
Analyze technical requirements in all functional areas, designing procedures to meet those requirements, and ensuring that the procedures are implemented effectively and efficiently;
Set up the communication infrastructure to provide effective, efficient interaction within a prescribed user area;
Liaise with hardware and network support in resolving cross cutting system problems;
Assist in trouble shooting all ICT equipment including basic LAN/WAN related components;
Assist in the implementation of relevant hardware standards, security measures, procedures and guidelines.