Our client is a leading ICT Solutions provider in East Africa region and has retained a top position in Top 100 mid-size companies listing in Kenya for the last six years consecutively.
They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:
Merchandiser
The Merchandiser will ensure flawless execution of store level sales and promotion plans with customer retailers in assigned store.
The store consists of retail IT products.
Job Principal Accountabilities:
Assist in making sales at the store by meeting and understanding customer needs, giving advice and guidance on product selection to customers
Ensure that all products displayed have correct price tags
Ensure that all products displayed are clean and neat
Ensure all products are clearly visible to customers
Handles warranty issues promptly
Handle customer complaints and deal with customer returns on time
Ensure that branch orders are met on time
Communicate daily sales reports on time
Ensure that products are well stocked at the branch
Report dead stock/expiries for removal and replacement at the branches
Undertake stock take every Sunday for key products and sending them to head office for analysis
Produce sales reports on daily, mid-month and monthly basis
Key Skills and Qualifications
Diploma/Certificate in Business, Information Technology or related course
At least 1-year work experience in sales
Excellent communication skills – be able to communicate effectively within the team as well as with others in the company
Customer focus – recognize both internal and external customer’s needs and balances available resources and skills to strive to exceed them.
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