What You Will Do
Troubleshoot end user issues
Carry out hardware repairs with support from ICT technicians.
Development and conducting of company wide device maintenance schedule
Install and configure software and hardware (printers, mobile scanners etc.)
Perform troubleshooting, repairs and data restoration
Respond and resolve ICT helpdesk tickets
Providing technical assistance for questions and problems
Setup and deployment of Mobile devices
Collaborate with other professionals to maintain standards and functionality.
What You Will Bring
Have a minimum of BSc in information technology or computer science
Ability to troubleshoot and repair issues
Strong communication and interpersonal skills
Excellent organizational and coordination abilities
Critical thinker and problem-solver
Certifications in IT related courses is an added advantage
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