Position Overview:
The HR and Administration Manager conducts all aspects of Employee Life Cycle in West and East Africa and oversees the office administration in our Kenya office. S/he ensures that staff is well oriented to the organization, feel supported, engaged and motivated, and understand core HR processes. S/he works in close partnership with the HR team and leaders in regional offices to stay aligned and / or implement core systems and processes, and promotes organizational culture. Furthermore, as the Office Administrator, s/he will oversee the management of the Kenya office to foster global operations standards.
Responsibilities:
Manage all aspects of employee life cycle (65%)
Execute and administer HR process: recruiting, onboarding, retention, training and development, performance management, transitions, data management
Manage payroll administration (internal and with outsourcing companies) in full compliance with each country’s statutory requirements and Root Capital’s requirements
Assist in the planning, preparation and provision of training on HR related topics
Manage employee relations by, inter alia, building and fostering connections with local staff to understand their circumstances and their needs
Oversee and ensure compliance with local labor laws and other regulatory requirements
Maintain HR and Admin. handbooks for the Africa region
Ensure employee transitions are handled professionally, sensitively, in compliance with labor laws, and that they are properly documented
Office Management and Admin. Coordination (35%)
Oversee internal communications for the Africa region (intranet management)
Implement employee security plans, policies, and practices
Ensure that employee records are up to date
Required Experience
Bachelor’s degree is required
Minimum of five (5) years as an HR generalist in a position with similar or closely-related functional responsibilities
At least two (2) years of experience working in a global organization, with cross-cultural awareness
IHRM Certification
Experience managing remote teams
At least two (2) years of experience working in a global organization, with cross-cultural awareness
Authorized to work in Kenya
Commitment to Root Capital’s mission
Experience working for a non-profit organization is preferred
Required Skills and Abilities
Engage. Ability to understand organizational context and priorities. Asks questions and develops informed points of view. Delivers on tactical support and identifies ways to deliver incremental value to the business.
Connect. Ability to establish trust and credibility with the HR team and staff through effective communication, collaboration, and consistently meeting commitments.
Champion. Represents Root Capital and regional points of view in the development of HR priorities, effectively advocates for, and implements, HR priorities within Root Capital’s global context.
Adjust. Root Capital is a complex and fast-paced environment and one that is constantly evolving. This role can be ambiguous, and requires a leader who can think critically and be agile to change course to achieve objectives. Leading through change is key.
Problem Solve. Ability to approach work with an analytical and solution-oriented mindset. Understands root cause of problems/issues, and leverages data to build a business case for change. Applies an end-to-end view when developing and implementing solutions to problems/issues.
Subject matter knowledge of and competency with HR best practices in the areas of recruiting, onboarding, benefits administration, employee relations, compensation, performance management, terminations and compliance.
