Human Resource Manager Assistant Producer/Editor Social Media & Customer Relationship Manager

The Human Resource Manager will be responsible for implementing human resource practices, policies and procedures that are reflective of business strategy and needs with a focus on culture, change and skills enhancement. The incumbent will manage the Human Resource department and its activities to effectively lead and advise employees and managers on all people management issues and ensure compliance with statutory and regulatory requirements, with the aim of creating an environment that attracts and retains the appropriate staff.

Key Duties/ Responsibilities

Monitor all HR activities and practices to ensure compliance with statutory requirements and company policies. Keep track of and remain abreast with the legal environment and ensure that the company is in compliance and all senior staff are aware of HR management requirements.
Collaborate with department heads to understand business goals and build development strategies so as to have in place a strong future talent pipeline.
Optimally manage industrial relations and act as the key point of contact with the Trade Union. Offer technical support to all managers in an effort to maintain good industrial relations.
Plan and monitor the maintenance of monthly leave schedules and ensure that department heads, managers and supervisors always provide appropriate levels of cover through effective annual leave planning.
Manage disciplinary issues in line with the provisions of the Employment Act and company policy and ensure fairness and transparency, thus minimizing instances of litigation.
Drive grievance resolution and ensure that all pertinent issues are addressed in a fair, confidential and transparent manner where possible without becoming a legal issue. Where disputes become legal issues support the management of cases with timely provision of information to legal counsel as appropriate.
Work with senior management to determine employee capabilities that are required to drive performance and ensure succession.
Facilitate employee learning and development by assessing capability, identifying gaps and designing training interventions to redress them. Expected to identify business, department and individual needs and develop and roll out the training calendar activities as required.
Ensure that all staff are contracted as per company policy and monitor to ensure timely end of probation confirmations and renewals of contracts where applicable. Develop and oversee the implementation of a comprehensive induction and orientation programmes for all new staff.
Implement employee relations, social and welfare activities, and employee support programs to create a conducive and respectful workplace and good working relationship between employees.
Put in place systems for managing staff records, including personal data, annual leave and off days, sick leave etc, ensuring that these are kept up to date and adhere to relevant statutory and regulatory requirements.

Key Outputs/Deliverables

Effective implementation of HR policies, systems and procedures that reflect best practice
Optimal staff who are motivated and competent to deliver the business objective
Robust succession plans
A disciplined and engaged workforce that delivers set targets.
An optimal industrial relations environment within the company and between the company and relevant third parties such as the Union and the Ministry of Labour
Cost effective employee welfare plans to motivate staff
HR Reports for management review and decision making

Academic and professional Qualifications and experience required

Bachelor’s degree in Human resources, Social Sciences or equivalent
Higher National Diploma in Human Resources Management or CHRP(K) qualification is desired; IHRM membership
At least Seven (7) years’ experience managing HR processes in a labour intensive and Unionisable environment
Solid expertise of industrial relations management and experience of working in labour intensive and unionised environments; and
Knowledge and working experience with Kenyan Labour laws

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