Reporting to the Managing Director, the Director Human Resource and Administration will be responsible for providing strategic leadership in the management of Human Resources, Administration, Marketing and Customer care services.
Responsibilities
Develop, review and implement Human resources policies, strategies, programmes and procedures to support the Bureau’s Strategic goals and objectives;
Lead change management processes throughout the organisation;
Ensure implementation of performance management system in the organization;
Ensure adequate internal controls and compliance with the applicable laws, policies and procedures on Human Resource and Administration;
Ensure implementation of succession planning to ensure business continuity;
Manage the development and implementation of customer care management strategies for efficient and efficient service delivery to the Bureau customers;
Promote corporate brand and image of the Bureau;
Manage the development and implementation of the organization’s branding strategies to enhance the Bureau’s brand equity;
Facilitate implementation of Administration services;
Spearhead Corporate Social Responsibility programmes; and
Lead implementation of Risk Management in the Directorate.
Qualifications
Person Specifications
Be a holder of a Bachelor’s Degree in Human Resource Management/ Social Science or a related field from a recognized institution;
Be a holder of a Master’s Degree in the relevant field from a recognized institution;
Possess a Post Graduate Diploma in Human Resource Management from a recognized institution;
Hold valid membership with Institute of Human Resource Management of Kenya and/or valid practicing license and be of good standing;
Have not less than twelve (12) years of relevant work experience of which eight (8) years’ should have been spent in a senior managerial position; and
Possess a Strategic Leadership Development Certification or equivalent from a recognised institution.
Benefits
An attractive remuneration package and benefits await the successful candidate.
If you believe you can clearly demonstrate your abilities to meet the relevant criteria for any of the roles above, please submit your application including copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other details your current position, current remuneration, email and telephone contacts of three (3) referees familiar with your qualifications and work experience.
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