Requisition ID: req1537
Job Description
Job Overview/Summary:
The primary focus of this position is:
Support and maintenance of the Human Resource Management System (Workday) in addition to other systems supported by the HRIS team.
Handle the Human Resources Information System (Workday) Tier 1 tickets such as creating reports, system account activation, updating basic configuration data, data clean-up efforts of the HR Systems team. This role will require the need to quickly acquire a working knowledge of HR concepts to support HR transactions within Workday.
Support the other HR System Analysts in Kenya and New York with testing, analysis, and another task to support HRIS initiatives.
This position requires solid organizational and analytical skills, with a focus on accuracy and attention to detail. Strong proficiency in at least one HRIS system and MS Office, especially Excel, is advantageous.
The position will work under the direction and supervision of the HR Systems team Lead based in Nairobi.
Major Responsibilities
Activation of users account in the various HR systems
Update basic configuration data, job titles, locations, cost center, etc
Create or run canned reports
Working with the HR Systems Lead regarding data entry and cleanup plan for Country HR leads to use
Accurately perform system support tasks in Workday or other HR systems as directed by the immediate supervisor or HR System Analyst. Such testing is existing or new functionality, data analysis or research.
Flexibility in daily schedule and ability to understand and react quickly to changing priorities
Key Working Relationships:
Position Reports to HR System Lead
The position directly supervises: n/a
Indirect Reporting: Dir, HR Systems
Other Internal and/or external contacts: describe the nature of departments or groups the position influences or requires support from to accomplish objectives.
Internal: Human Resource, Payroll, Finance, & IT
External: Workday & 3rd party vendors
Job Requirements:
Education: Bachelors Degree
Work Experience: Human Resources background with some experience with HR systems
Demonstrated Skills and Competencies:
Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access); Excel ability to create macros, pivot tables, vlookups, analytical capabilities and workbooks required
Strong organizational skills are required, with a focus on accuracy and attention to detail
Self-motivated with the ability to work both independently and in a team environment
Excellent analytical, problem-solving and troubleshooting abilities as well as strong data analysis acumen are considered a plus
Demonstrated ability to work professionally and discreetly with confidential information
Experience of working in a globally distributed environment a plus
Experience in working with a helpdesk ticketing system a plus
Language Skills: French considered a plus
Certificates or Licenses: n/a
Working Environment: Standard office work environment
