The HR Coordinator role requires an in-depth understanding of HR policies and procedures, a proven track record in handling diverse HR functions and demonstration of excellent interpersonal and organizational skills. This role requires a proactive and detail oriented professional who can manage HR operations effectively with minimal supervision while supporting strategic HR initiatives.

Duties & Responsibilities
Recruitment, Onboarding & Off boarding.

Support the development of job descriptions.
Develop job adverts to attract the right candidates internally & externally and manage job postings.
Implement efficient sourcing strategies.
Ensure effective candidate screening by coordinating the development of candidate screening assessments with HoDs and other colleagues.
Oversee the scheduling of interviews and participating in initial interviews to screen candidates further before they proceed in the recruitment process.
Liaise with the finance/procurement team to ensure working tools are procured on time as per the hiring plans.
Coordinate and conduct new employee orientation and onboarding programs to ensure a smooth transition for new hires.
Work with the HR Manager to develop and continuously update the HR onboarding process.
Manage the employee exit process effectively ensuring compliance with labor laws, company policies, and best practices.

Employee Relations

Assist in developing HR policies and procedures.
Serve as a point of contact for employees regarding HR queries.
Foster a positive work environment by addressing employee concerns and resolving conflicts in a timely and professional manner in line with company policies.
Ensure timely HR communication to employees and assist in implementing effective communication strategies.
Escalate complex employee relation matters to the HR Manager in a timely manner.

Performance Management

Ensure timely implementation and documentation of performance management procedures e.g. probation period evaluations, quarterly/biannual performance reviews and performance improvement plans.
Assist the HR Manager in monitoring and evaluating employee performance, identifying areas for improvement and recognizing high performance.

Training & Development

Assist in identifying training needs and coordinate the implementation of development programs for employees.
Support the HR Manager in designing and implementing training initiatives and developing training proposals.

Compensation & Benefits

Administer employee compensation and benefits programs, ensuring accuracy and compliance.
Provide guidance to employees regarding benefits enrollment and other related inquiries.
Prepare a monthly payroll inputs report documenting any payroll changes to be reviewed by the HR Manager and submitted to the payroll accountant in a timely manner.

Reporting, Records Management & Compliance

Maintain up to date HR records and reports as required.
Ensure the integrity, confidentiality and accuracy of HR data and records.
Oversee the maintenance of employee records, ensuring compliance with legal and regulatory requirements.
Prepare offer letters, employment contracts and other related documents in a timely manner ensuring a high level of accuracy.
Develop and manage an efficient system for tracking and where applicable renewing employment contracts and all other HR documents that require renewal or termination in a timely manner.
Ensure compliance with labor laws and regulations, company policies, and best practices.

HR Projects

Participate in various HR projects and initiatives aimed at improving HR processes and employee engagement under the guidance of the HR Manager.
Conduct internal HR audits and managing correspondence with external auditors as required.
Assist in conducting research and analysis to support HR strategies and decision – making.
Take the lead in planning and coordinating HR initiatives/events under the guidance of the HR Manager.

Administrative Tasks

Oversee the planning of travel logistics for employees, including booking flights, visa processing and accommodation.
Manage and maintain HR calendars and schedule meetings accordingly.
Oversee the cleanliness and organization of the office space.

Learning & Development

Continuously strive to develop your knowledge and skills further.
Engage proactively with colleagues both in your team and cross functionally in order to make improvements and further develop the HR function.
Perform any additional duties related to the above mentioned duties and responsibilities that may be assigned to you by your manager.

Key Skills & Competencies

Strong talent acquisition skills.
In-depth knowledge of HR practices and labor laws.
Excellent interpersonal skills and communication skills (written and verbal), with the ability to interact effectively with employees at all levels.
High attention to detail to ensure compliance and maintain accurate records.
Ability to manage and maintain HR data and records with integrity and confidentiality.
Exceptional organizational and time management skills.
Ability to handle multiple tasks and priorities simultaneously.
Ability to handle sensitive information with discretion.
Commitment to maintaining a high level of professionalism and ethical standards.

Minimum Qualifications:

Bachelors degree in Human Resources, Business Administration, or a related field.
Higher Diploma in Human Resource Management.
IHRM Membership.
Minimum of 3-5 years of experience in a similar role.

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