Job description
Purpose and Scope:
To ensure that HR & Administrative tasks that support the business are carried out efficiently. Reports to the Chief Operating Officer.
Key Responsibilities:
Work in liaison with the Managers to ensure staffing plans are done and reviewed frequently, to ensure the business is adequately staffed.
Timely renewal and determination of staff contracts and close follow up of the probationer’s performance appraisals.
Manage HR transitions effectively and ensure that the process of transfers, promotions, resignations and exits are well documented.
Maintain an effective information flow for timely and accurate decisions by directors and managers.
Follow the guidelines of the recruitment policy to ensure that recruits are qualified and motivated individuals.
Regularly monitor data base of potential candidates created thereby reducing the recruitment turn-around time.
Liaise with managers on recruitment of any short-term staff (casuals) for specific assignments and follow up and terminate contracts at the agreed time.
Prepare accurate monthly reports pertaining to headcount, exits, promotions, leave, attendance, disciplinary issues, performance reports, and HR budgets.
Oversee overall office administration- acquisition of licenses, cleaning, suppliers etc.
Ensure supplier details are kept up to date and payments effectively tracked.
Liaise with managers to ensure the performance appraisals are done as per the performance calendar.
Ensure training needs analysis is conducted and informs the training calendar
Manage training for the company and ensure trainings are carried out as per calendar.
Ensure that all employees have a signed off goal setting template at the beginning of the year.
Organize staff activities to ensure that the staff are motivated, and a healthy open culture is maintained.
Ensure that employee records are up to date and well maintained.
Conduct employee engagement surveys and guide management to ensure employees remain motivated.
Update management weekly on human resource related aspects in the industry, trends and changes in law that affect the business.
Support through onboarding the entrenchment of the company culture.
Ensure health and safety requirements are properly implemented and regularly monitored.
Monitor staff training for quality and effectiveness
Ensure proper disciplinary process is followed to minimize litigation.
Frequently update the Human Resource policies and ensure staff are updated
Knowledge, experience and Personal attributes required:
Degree in Human Resource Management
5 years’ work experience (working for an ISP is an added advantage)
Member of the Institute of Human Resource Management
Knowledge off the employment laws
Good communication Skills
Attention to detail
Confident and good interpersonal skills
MS Office / HRIM systems
Analytical Skills
Key Performance Indicators:
Provide weekly/monthly reports to management
Up to date leave, employee and exit records
% attrition rate
Management of the human resource budget- recruitment, training etc.
Turnaround time on recruitment, employee relations, performance management
Turnaround time on HR issues resolution
