We are seeking an experienced HR and Admin Manager to provide strategic leadership in human resources, drive employee engagement, and support our organizational growth through effective talent management and administrative excellence. This role is crucial in shaping our company culture, enhancing employee experience, and aligning HR practices with our business objectives to maintain our competitive edge in the real estate market.
Mission Brief:
The HR and Administration Manager will provide strategic leadership in human resources, fostering a positive organizational culture and driving employee engagement. They will oversee all aspects of HR functions, including talent acquisition, performance management, employee development, and compliance. The position will also be responsible for administrative and office management support, ensuring efficient operations across the organization.
KEY RESPONSIBILITIES
Strategic HR Leadership:
Develop and implement HR strategies aligned with the company’s overall business objectives.
Lead organizational change initiatives and culture transformation projects.
Implement innovative HR practices to enhance employee experience and organizational effectiveness.
Develop a HR organizational plan, monitor challenges, areas of improvements and achievements: weekly and monthly
Talent Management and Development:
Design and execute comprehensive talent acquisition strategies to attract top talent.
Develop and implement employee development programs, including leadership development initiatives.
Create succession planning strategies to ensure business continuity.
Performance and Compensation Management:
Oversee the performance management process, ensuring fair and consistent evaluations across the organization.
Develop and manage competitive compensation and benefits programs.
Conduct regular salary benchmarking and make recommendations for adjustments.
Employee Relations and Engagement:
Foster a positive work environment and strong organizational culture.
Implement and manage employee engagement initiatives, including regular surveys and action planning.
Address employee relations issues and manage conflict resolution processes.
Diversity, Equity, and Inclusion (DEI):
Develop and implement DEI strategies and initiatives.
Provide training and education on DEI topics to all employees.
Monitor and report on DEI metrics and progress.
HR Analytics and Technology:
Implement and manage HR information systems to streamline HR processes.
Utilize HR analytics to provide data-driven insights for decision-making.
Stay current with HR technology trends and recommend appropriate solutions.
Compliance and Risk Management:
Ensure compliance with all relevant labor laws and regulations.
Manage all aspects of statutory compliance related to employment.
Develop and maintain HR policies and procedures in line with best practices and legal requirements.
Administration Management:
Oversee office repairs, maintenance, cleanliness, and ambiance.
Manage day-to-day office operations, including office supplies and reception operations.
Manage company vehicles, including insurance, repairs, maintenance, and licensing.
Handle utility management and company insurances.
Ensure all required licenses are current.
Issue working tools to employees, including furniture, stationery, and computers.
Ensure health and safety aspects in the company.
Take minutes during team meetings.
Manage office access systems.
Support the Marketing team in event organization and coordination.
Handle customer relations and hospitality in the office.
Coordinate visa application processes and flight bookings for company travel engagements.
Distribute airtime to applicable administration staff.
In addition to the above, the Marketing Manager may be given such other duties, as the Management may deem necessary.
QUALIFICATIONS
Bachelor’s degree in human resource management or a related field; Master’s degree preferred.
8+ years of progressive HR experience, with at least 3 years in a senior HR leadership role.
IHRM Membership and relevant HR certifications.
Strong knowledge of HR best practices, labor laws, and emerging trends in HR.
Experience in implementing and managing HRIS and other HR technologies.
Excellent leadership, communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Demonstrated experience in driving cultural change and employee engagement initiatives.
Proficiency in MS Office and HR analytics tools.
Excellent written and verbal communication skills
Strong organizational and multitasking skills
Self-motivated with the capability of working independently and taking initiative
Ability to analyze and interpret complex data to drive HR and administrative decisions
Ability to work collaboratively as part of a high-performing team
KEY PERFORMANCE INDICATORS
STRATEGIC HR MANAGEMENT: 25%
Implementation of HR strategies aligned with business objectives
Successful completion of HR projects and initiatives
Development and implementation of innovative HR practices.
Develop a HR organizational plan, monitor challenges, areas of improvements and achievements: weekly and monthly.
EMPLOYEE ENGAGEMENT AND PERFORMANCE MANAGEMENT: 35%
Employee engagement scores and improvement
Timely completion of performance reviews (monthly, quarterly, and annually)
Average performance rating for employees across the organization
Correlation between engagement levels, performance ratings, and overall business performance
Implementation and effectiveness of performance improvement plans
Retention rates of high-performing employees
TALENT MANAGEMENT AND DEVELOPMENT: 20%
Quality of hires and time-to-fill for open positions
Overall employee retention rates
Effectiveness of training and development programs
Success of succession planning initiatives
COMPLIANCE AND RISK MANAGEMENT: 15%
Adherence to labor laws and regulations
Timely completion of statutory requirements
Effectiveness of HR policies and procedures
ADMINISTRATIVE EFFICIENCY AND GENERAL CONDUCT: 5%
Efficiency of office operations and administrative processes
Maintain positive relationships with internal and external stakeholders
Adhere to high standards of professionalism, discipline, punctuality, integrity and loyalty
Adherence to company values
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