Job description
Has responsibility for the administration of Human Resources practices, policies and procedures. Provides advice, direction and guidance to all levels of management on the interpretation and application of Human Resources policies and procedures to ensure consistency of application. Identifies employee relations issues and takes appropriate actions to address and resolve those issues. Acts as a liaison with the employee, manager, and health practitioners in disability management and return to work programs. Manages full cycle recruitment of various levels of staff in all product lines. Participation and guidance in performance management and employee performance improvement plans. Provides information and administration of benefit and compensation programs. Provides advice to management on matters of staff utilization and position changes. Assists the compensation team with the annual merit review program and other compensation programs when required.
Qualifications
Min Diploma majoring in Human Resources Management
Experience/Competence
5-8 years experience in an HR Generalist role.
Strong understanding of local labour legislation.
Skills/Knowledge
Computer literate with a good working knowledge of Microsoft office, especially Word and Excel
Excellent communication skills (written, verbal & listening)
Interpersonal skills
Supervisory or Management ability
PERSONAL QUALITIES
Strong communications skills
Reliable, Self-Driven & Autonomous
Flexible and able to support and interface with people at all levels.
Confidential, sincere and honest
Approachable, resourceful and assertive
Ability to multitask and prioritise numerous tasks and projects
POSITION SPECIFIC DETAILS
Recruitment: Raising & Completion of Job Openings, Sourcing, Assisting in Interviews, Screening & Selection
On boarding & Orientation: Medical bookings, On boarding document collection, coordinating with the travel & facilities team on employee arrival and accommodation. Coordination of the employee’s relocation. Running a monthly Right Start Induction program for all new hires.
Record Keeping: Maintain up-to-date HR records in an efficient and confidential manner to record personal details, leave, sickness and absence information allowing effective information retrieval to enable the management of employees and for statistical and audit purposes
Support Finance in Payroll Administration: Liaise with the Payroll department to ensure all employee changes are correctly amended.
Benefits: Coordinate all employee benefits, enrolments and changes. Be the primary contact for all benefit queries and coordination with our service providers.
Grievance & Complaint Resolution
Labour/Employment Legislative Compliance. Government Interaction liaison, support and comply with nationalization and expatriate quota. Provide accurate information on local labour legislation.
HRMS: Input of personal & job data on HRM System and continually monitor accuracy thereof.(minimum 95% accuracy)
Performance Management: Drive value-added performance management and gain buy in from Management. Assist on training and following up with employee’s & managers to meet E-Performance deadlines.
General: Fully participate in HR initiatives and projects as directed by the HR Manager to improve the service of the department to the organisation. Any other delegated responsibilities as instructed by Line Management within the timeframe specified in a safe and efficient manner to meet business requirements, provided the instruction is reasonable and you are capable and deemed competent to fulfil these.
