Housekeeping Manager Customer Experience Officer Pharmacy Technologist

JOB PURPOSE
Reporting to the Operations Manager, the successful candidate will be responsible for coordinating and supervising the housekeeping department in the hospital to ensure a clean, safe, and comfortable environment.
CORE RESPONSIBILITIES

Develop and translate Housekeeping Policies and Procedures into daily operations.
Align departmental objectives to the Hospital Strategic Plan and engage staff towards achieving the objectives.
Develop the department’s budget in liaison with the Operations manager for approval by management and ensure the department operates within budget
Initiate procurement of housekeeping equipment and supplies, develop, monitor and maintain an inventory of the same.
Ensure operations conform to Quality Management requirements and engage activities for continuous quality improvement.
Responsible for department’s financial data and statistics and monitoring of unit expenditures
Develops work plans and standard operating procedures to ensure smooth flow of work processes.
Actively communicates with administration and other hospital departments to ensure service standards are met
Inspects the facility periodically to determine problems and necessary maintenance measures
Ensures housekeeping induction is done to all Inpatient clients
Carries out daily ward rounds to ensure comfort of all the patients
Gathers In–patient client feedback and recommends corrective measures.
Plans, organizes, directs, coordinates, and supervises functions and activities of the department
Establishes work standards and workflow compliance to Infection Control Procedures
Develops and maintains job descriptions for department staff
Encourages and mentors staff creativity and innovation
Ensures compliance with all regulatory agencies

MINIMUM REQUIREMENTS/ QUALIFICATIONS

Diploma in Housekeeping, Hospitality Management or its equivalent.
Bachelors degree will be an added advantage
3 years progressive housekeeping management experience 2 years of which must have been in a Hospital Set Up
A minimum of 1 year in Supervisory position
Training in Infection Control

PERSONAL CHARACTERISTICS & BEHAVIOURS

Must be self-motivated, energetic, able to solve problems and work in a diverse environment.
Demonstrated leadership and a history of excellent attendance with the ability to work independently.
Superior Interpersonal and organizational skills
High degree of professionalism and ethics
Good communication skills and the ability to communicate with a diverse range of people

go to method of application »

If your background, experience and competence match the above specifications, please send us your application (cover letter & CV/Resume) quoting the job title on the email subject, your current and expected remuneration, testimonials and full contact details of 3 referees, to careers@premierhospital.org. The application should be received not later than 5.00pm on 28th April 2023. We shall ONLY accept ONLINE applications. Interviews will be conducted on a rolling basis. Due to the high number of applications, only shortlisted candidates will be contacted.

Apply via :

careers@premierhospital.org