The General Manager
Prepare plans and budgets for the hotel including sales forecasts and costs
Be responsible for maximising revenues to meet or exceed budgeted profitability
Monitor monthly inventory of supplies and equipment.
Ensure purchases made are within budget and by approved vendors.
Prepare a monthly and quarterly operational and financial reporting for the management
Conduct weekly staff meetings involving the key staff including heads of departments and other management employees.
Hold a monthly financial review meeting with all department managers and other supervisors.
Work with sales team to manage all sales activities of the property and meet revenue objectives.
Determine VIP/top clients and make sales calls and follow up meetings.
Identify potential business opportunities in the local market.
Maintain relationships with local companies and key people to increase the hotel’s visibility within the local market.
Meet clients on the property, including meeting contacts and potential clients touring the hotel, to assist in the sales effort.
Be in the public areas during peak times, greeting guests and aiding as needed.
Create an environment where guest satisfaction is maximised and maintained throughout the property.
The Candidate
A minimum of five years of General Manager Experience at a full-service hotel, two of which with international hotel chain
Outstanding interpersonal skills combined with excellent problem-solving capability
Technical skills to develop business plans, and conduct market and feasibility studies
Strong leadership and team management ability and attention to detail
Knowledge with hotel PMS system and Opera system
Hotel pre-opening and opening experience is an advantage
