Responsibilities:
Responsible for sales and business development to build and grow market share in assigned areas
Have full accountability for a turnover of local country business and manage a team of Sales and Account managers
Liaise with hotel clients, lead negotiations pertinent to the business and close deals ASAP Ensure all company, client and government legislation and service level agreements are fully implemented and complied with
Provide motivational and innovative leadership
Demonstrate gravitas in all elements of the role and relationship with the client
Other duties as assigned to ensure the success of the business
Operations:
Drive successful business partnerships forward, maintain excellent relationships and strive for world class status in all areas of operations
Ensure all operating standards are followed by all staff on a constant basis Coordinate the quality control feedback system and all reporting through actions plans and KPIs
Ensure all services are ready for operation per agreed deadlines and to the standard laid out in the service level agreement, ensuring the company’s contractual obligations are met in full
Ensure all operational activities are undertaken in line with strict cost center and budgetary constraints, driving savings where possible but without detracting from the service offered
Monitor on a daily basis the standards achieved in each area and take corrective action where required
Ensure that product and stock is managed and delivered effectively and meets the strict requirements of the business with the Operation team leader in the assigned areas.
Requirements:
Minimum 5-year experience in a sales management position in a demanding, fast-paced hospitality environment
Knowledge of the local market and connections with hotels is a MUST
Smartphone and internet savvy
Must speak and write English and the local language fluently
Engaged, enthusiastic and motivated to work
Perceptive leader with a real passion for building a strong team
Flexible and able to react very quickly to change, with the ability to think on the spot
Financially and commercially astute
Unparalleled ability to build successful client relationships
A very consultative personality style in all aspects of the role
Excellent communicator with the ability to influence up and down the chain of command
Ability to motivate, inspire and challenge your team to deliver consistent high results
A passion for service excellence, and a tenacious approach in the pursuit of your objectives
