Key Responsibilities
Assist patients to complete all necessary forms and documentation including medical insurance records with all due accuracy.
Ensure that all patients information is entered onto the system promptly and accurately to avoid claims return i.e Register patients according to established protocols in the hospital
Ensure all patient information is accurate including billing
Should be fully updated on all services and their costs. Patients must get the very accurate information on first call.
Develop a proper filling and retrieval system in order to maintain and manage patient records thus ensuring efficient retrieval of all needed information.
Monitor patient’s appointments as scheduled and constant follow up on the same
Respond to incoming calls and respond to all inquiries
Ensure the reception area is well maintained, neat and clean
Shall ensure at all times that the patient’s privacy and confidentiality is safeguarded
Qualifications
Diploma in Secretarial / Front Office
2-3 years’ working experience in a hospital
Apply via :
hr@runeemahospital.org
