About this opportunity
As a Head of Project Management for an assigned CU you will own the governance of CSS (Cloud Software & Services) portfolio for the assigned CU in full alignment with the overall service delivery, sales processes, models and strategies You will oversee the end-to-end delivery of all the programs ensuring the profitability of the portfolio in the CU. You will manage an extended matrixed team of program directors and project managers to ensure the fulfilment of Ericsson obligations and drive the projects delivery towards closure and ensure all key performance indicators (KPIs) are met or exceeded. You will seek and identify new opportunities and drive continuous cost efficiency. As part of the regional PMO clusters, you will drive the PMO mandate within the CU and drive excellence in all matters related to project delivery especially governance.
What you will do
Drive governance excellence to ensure the portfolio profitability in line with the KPIs. Implement and apply key delivery metrics to lead and guide team and to monitor progress against project plans and budget
You will build and manage relationships with the key stakeholders like key account managers, CU and account DS heads, solution area heads, finance and business controllers etc.
Review project financials, progress/ activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
Assess portfolio risks and drive proactive conversations to ensure quality
Take full accountability for the financials of the assigned portfolio and drive the organization to achieve the desired business outcomes within the approved financial and delivery frameworks
Provide transparency and accuracy of project delivery activities and adherence
Oversee contracts from inception during pre-sales through to closure
Be responsible for contract fulfillment, establish the program organization, clarify scope and secure vital resources at the right cost level
Drive program execution, securing delivery according to contracted scope and delivery dates
Ensure delivery excellence across various phases of the program from pre-sales, solutioning to planning, build, testing (unit testing, SIT/UAT) and closeout
Ensure adherence to all Ericsson processes and methodologies especially compliance to XLPM framework
Drive and support add on sales activities during delivery
Develop a positive & productive culture within the extended team
Contribute to the development of a long-term strategy and delivery plans for the business
Ensure the use of all available automation assets with all projects with in your cluster
Ensure compliance and ethics and exhibit exemplary role-model leadership behaviors
You will bring
15+ years of project management experience in leading large-scale complex deliveries with a telecommunication or technology company
Minimum of 10 years of experience managing customer relationship including senior stakeholder management
Excellent communication and leadership skills!
Domain experience/ knowledge: OCC (OSS, Telecom Core & Cloud) and knowledge of BSS
Demonstrated experience of having led software development projects using agile-based methodologies
Deep experience of leading teams in a multicultural collaborative and matrixed environment
Proven problem-solving skills and good in written & spoken communication
Customer focused and desire understand business and customer needs
Professional attitude with solid ability to prioritize, manage time and deliver results
Certification: PMI© project manager certification (PMP) or equivalent
Education: Bachelor or Master of Science in Engineering, Computer Science or equivalent
MBA and previous Line Management experience is plus
Experience/knowledge in Ericsson Business Process (EBP) IT Process, ITIL, eTOM is also a plus
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