The Head of Merchant Acquiring is responsible for Strategy development and growing the merchant acquiring Business of the Bank. This includes both the POS merchant as well as Mobile (Pay with Equity) Acquiring businesses. She/He is also responsible for developing and implementing policies and programs within the department that support the organizations overall strategic direction.
Job Responsibilities/ Accountabilities:
Responsible for developing the Acquiring Business Strategy for the Bank.
Responsible for Merchant Acquiring P&L Management
Share best practices from across the Payments industry by ensure you are a captain of knowledge
Collect feedback from customers & merchants and all other stakeholders to improve and grow acceptance.
Keep up with the latest trends to ensure the merchant acquiring business is at the forefront of user experience, security, and technical capability
Attract new merchants for the Bank in line with the Bank’s Strategy and plans.
Expand the merchant acquiring business and other related services
Establish and support key merchant relationships and provide best services to merchant customers.
Strengthen merchant relationships in order to grow the wallet share.
Contribute in growing Acquiring market share.
Analyze, MIS reports and monitor performance.
Conduct Market research to identify competitive information on new developments in the market.
Suggest any developments and enhancements related to the overall Acquiring business.
Handle both POS and Pay with Equity Acquiring Channels.
Good Marketing acumen and proven track record of business growth
Qualifications
7 years of professional experience with at least 3 years in payment acquiring
Good relationship management skills
Basic technical skills and Operations functionalities
Knowledge of using bank Payments systems
Excellent communication and presentation skills
Good interpersonal skills with the ability to sustain effective relations internally and externally at all levels of a large organization
Leadership skills and excellent team player
Fluency in English with strong business writing skills
Working knowledge of Merchant Acquiring, Card business and Mobile Payments
Basic knowledge of Fraud Management and Risk Assessment of Merchants
University Degree pref. in Banking / Business Management / Marketing.
Ability to represent the bank in a professional manner.
Ability to propose, negotiate and close deals.
Ability to manage a team and coordinate with colleagues to achieve team success.
Keeps abreast of all the recent developments in the Payments space across the world.
Highly developed marketing & organizational skills with a customer-friendly attitude.
Apply via :
equitybank.taleo.net