Job objective(s)
To plan, direct and oversee the implementation of the strategies of the group’s Human Resources Division in the country subsidary and ensure provision of a highly skilled and effective workforce that will deliver on the subsidiay’s strategic objective.
To ensure that HR practices in the Country subsidiary are in compliance with the Groups Standard Policies and local labour requirements.
Duties & Responsibilities
Responsible for overseeing the HR activities and processes, adapting and recommending necessary changes to the Group policies whilst ensuring group standards are maintained
Ensure processes are in place for the continuous supply of highly skilled and well motivated personnel
Proactive people management as a strategic resource function through provision of adequate training, effective career development and succession planning within the country subsidiary
Co-ordinate the HR activities of the country for effective and efficient service delivery
Adapt group HR policies and procedures and ensure that these work guides, policies and references comply with the requirements of relevant statutory and regulatory authorities in the region
Propose and implement incentives that reward individual/group value added initiatives to drive the performance driven culture within the country subsidiary
Plan and manage culture alignment programs in the subsidiary to entrench the culture of the Group
Ensure an efficient and effective HR Information system is in operation
Organize and supervise the Salary, payroll and staff benefit administration within the subsidiary
Responsible for the effective service delivery of the Staff Performance Management System within the region
Perform other duties as assigned by Group Head of HR
KEY PERFORMANCE INDICATORS
Staff Retention rate
Customer satisfaction index
Staff Performance Improvement Index
Timeliness and quality of processing staff related issues
Compliance to Service level agreements with Internal Clients
HR Cost to Income ratio
Overall Staff morale
Culture compliance index
JOB REQUIREMENTS
Education
A Bachelor’s degree in the Humanities, Social Sciences, Human Resources Management, Business Administration or equivalent qualification from a recognized institution.
A Master’s degree in Strategic Human Resources Management, Organizational Development, Business Administration, or equivalent qualification from a recognized institution is an added advantage
CHRP Certification, Higher Diploma in HR Management, or a similar HR qualification.
Full membership to the Institute of Human Resource Management (IHRM); or membership to other appropriate relevant professional body and in good standing. At least Ten (10) years of experience in HR Operations in a financial institution or organization of similar scale and/or complexity with at least five (5) years in a senior leadership role.
Experience
At least 9 years post qualification experience with 4 years in a management position in designing and implementing HCM systems. Banking experience will be an added advantage
KEY COMPETENCY REQUIREMENTS
Knowledge
Banking Operations (Domestic & International Operations) is desirable
Human Resource Management
Global best practices in HCM
Skill/Competencies
Leadership / Supervisory
Coaching / counseling
Interviewing Skills
Team building / conflict management
Organization & coordination
General managerial / administration
Customer service
Negotiation
Accounting
Technology Savvy
Interpersonal skills
Communication (oral & written)
Reporting Relationships
Functionally reports to
Group Head HR
Administratively reports to
Country CEO
Supervises
HR Team
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app.ismartrecruit.com
