JOB DESCRIPTION:
As the Head of Design at Cellulant, you will play a crucial role in the complete ownership in thinking through the customer journeys across all our channels and products, and achieving the high levels of engagement we are looking to have with them. This role reports to our Chief Product Officer with a dotted line into our Brand and Digital Marketing team. You will will be the glue between these two departments.
CORE RESPONSIBILITIES:
Define and champion the strategy of UI and UX
Designing mobile, desktop and device experiences that are delightful and engaging
Producing wireframes, visual designs, style guides and a design system
Creating working UI prototypes and/or clickables using software such as Figma and Invision
Presenting design concepts to Senior Leadership and external partners
Critiquing existing solutions to design more simplified user experiences
Hiring and managing the talent and teams that help you deliver on the above objectives and responsibilities
UX Research – Understanding requirements, our users, competition research, qualitative and quantitative data analysis.
UX Design, creating sketches, wireframes, mockups, and interactive prototypes.
Usability testing to help in validating and refining final designs. Conduct design validation sessions with users and stakeholders to reveal deep insights about user and business needs and technical constraints for determination on how design(s) should be evolved and refined.
Design Handover, including design guide system, visual designs, icons, illustrations, and other assets and resources.
Assisting Product Owners in defining both long and short-term vision and roadmap for digital products.
Translating business requirements and user needs into tangible interaction designs through detailed user flows and wireframes.
Use of storyboards/narrative/wireframes/prototypes of varying fidelity to express how a product or service should behave to deliver capabilities in a way that supports user needs, goals, and workflows.
Making strategic and tactical design recommendations based on usability findings, standard design practices, and internal and external feedback.
Explaining and defending design decisions to stakeholders and other members of the project team including developers, product managers, marketers and other designers.
Working with designers and researchers to continually refine and evolve the User Experience process.
Conduct independent research on multiple aspects of products and experiences.
Collect and analyse user behaviour to inform user actions.
Advocate research findings to diverse audiences through written reports and in-person presentations.
Ensure to prioritise User-Centered Design projects, improvements and content as per business priorities.
Lead collaboration through online and offline product, marketing and operations.
QUALIFICATIONS & EXPERIENCE:
Qualifications:
Minimum 8 years of experience in UI Design and familiarity with UX principles
Ability to work both independently & collaboratively with other product stakeholders
Experience in the financial/technology industries
Strong written and verbal communication skills
Exposure to cross functional leadership is a plus
Robust portfolio of previous similar work
Skills:
Exceptional storytelling skills
Creative problem-solving & project management skills
The ability to connect the dots between mediums and disciplines (and people)
Top-notch communication skills, including the ability to present ideas compellingly both internally and externally
Excellent organisation and time management skills
Strong aesthetic skills with the ability to combine various colours, fonts and layouts
Ability to work effectively with colleagues at all levels
Ability to multitask and work in a fast-paced environment
Excellent cross-organization collaboration skills.
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