Job Summary
Role will be responsible for leading the development and execution of strategies to run and build a Consumer transactional business, leveraging existing assets and customer base, while exploring new transactional business models.
This role will focus on driving non funded income across multiple channels, products and segments
Key responsibilities include developing strategies, stakeholder management, effective management and development of staff, and governance, control, and risk management.
Job Description
Key accountabilities
Developing Strategies and driving commercial outcomes 50%
Lead the development of comprehensive strategies to grow the transactional business, aligned with the organization’s overall objectives.
Identify opportunities to leverage existing channels and explore new business models, including mobile and emerging digital ecosystems.
Collaborate with cross-functional teams to drive innovation and develop differentiated offerings in the transactional banking space.
Monitor market trends, regulatory changes, and competitive landscape to inform strategic decision-making.
Stakeholder Management 20%
Build and maintain relationships with key internal stakeholders, including senior leadership, product teams, sales, and technology departments.
Cultivate strategic partnerships with external stakeholders, including payment networks, financial institutions, technology partners, and regulators.
Represent the organization in industry forums, conferences, and events to promote our transactional capabilities and explore collaboration opportunities.
Effective Management and Development of Staff 20%
Provide leadership and direction to the team, fostering a culture of innovation, collaboration, and accountability.
Recruit, develop, and retain top talent, ensuring the team has the skills and capabilities required to execute on strategic initiatives.
Coach and mentor team members to support their professional growth and development.
Establish clear goals, performance metrics, and accountability mechanisms to drive results.
Governance, Control and Risk 10%
Establish robust governance frameworks to ensure compliance with regulatory requirements and internal policies.
Implement effective controls and risk management practices to safeguard the integrity and security of payment systems and data.
Conduct regular risk assessments and implement mitigation strategies to address identified risks.
Collaborate with internal audit, compliance, and risk management teams to address issues and drive continuous improvement in governance and control processes.
Education & Skills
Bachelor’s degree in business, finance, or a related field; MBA or relevant advanced degree preferred.
Proven track record of leadership in the banking industry, with experience developing and executing growth strategies.
Deep understanding of payment technologies, mobile payments, and emerging payment ecosystems.
Strong stakeholder management skills, with the ability to build and maintain relationships at all levels of the organization.
Excellent leadership and people management skills, with experience leading and developing high-performing teams.
Demonstrated ability to navigate complex regulatory environments and manage risk effectively.
Strategic thinker with the ability to translate market insights into actionable strategies.
Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.
Experience
Commercial experience in transactional banking
Commercial experience in fee generating product development
Innovation leadership in new technologies
Building scalable Partnerships that support transactional business growth
Ability to build and leverage ecosystems that support transactional business growth
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