Head of Commercial

Your daily adventures include:

Leadership & People Development:

Unleash your leadership prowess as you manage and coach a team of regional and country managers. Together, youll craft ingenious sales strategies, establish a vast network of contacts, and measure success through tangible metrics
Ignite a high-performance culture that fuels exceptional experiences for valued customers and merchants
Be the guiding light for your direct reports, offering invaluable feedback and empowering them to reach their full potential. Regular one-on-one meetings will be your secret weapon for enhancing sales performance
Lead by example, providing guidance on activity, metrics, coaching, and revenue generation to forge an unstoppable team
Share your teams triumphs and opportunities with management to keep everyone aligned and focused on our grand vision
Coach leaders around activity, metrics, coaching, and driving revenue from new business and post-sale accounts
Meet and exceed quarterly sales team quotas by holding your team accountable for activities that lead to revenue generation
Own and take responsibility for Sales Operations, Sales Administration, Sales Commercials & Analytics, customer care operations and VIP team deliverables

Strategy and Execution:

Unleash your strategic brilliance as you develop and implement sales strategies that lead the company to victory, achieving remarkable revenue goals and profitability
Youll have the chance to identify financial opportunities, analyse market trends, and craft action plans that conquer any business challenge in their path
With a keen eye for detail, differentiate between customer segments, understanding their unique needs to optimize value creation
Envision strategic plans that maximize revenue across various private sector verticals – your creative genius will shape our success
As a master planner, youll set policies and chart the course for the teams triumphant journey

Financial Planning and Analysis:

Take charge of forecasting monthly, quarterly, and annual revenue targets, providing invaluable insights to our client’s sales leadership.
Your market research and trend analysis will be the compass guiding the company to untapped opportunities and future triumphs
Analyse sales reports and make strategic recommendations to unleash the full potential of the brands presence
Consult and collaborate with key stakeholders on budget allocation, ensuring investments drive the most exceptional ROI
Harness your powers to understand merchant behaviours and devise innovative ideas for deeper, more meaningful connections with cherished merchants

Merchant Operations:

Experience the thrill of service excellence as you become the voice of merchants, ensuring their every need is met with unparalleled support and care
Craft a meticulously designed playbook that empowers customer-facing teams to deliver outstanding experiences at every touchpoint
Master the art of merchant segmentation, tailoring the approach to different businesses and stages of their journey
The pursuit of perfection will lead you to drive key metrics, including customer retention, issue resolution, and overall satisfaction
Embrace the future of customer support by spearheading the implementation of a cutting-edge self-service centre

Requirements

What it takes to succeed:

Bachelors degree in marketing, business administration, or a relevant field
10+ years in sales, commercial, and leadership roles, across the African region, with a proven track record in achieving set targets and growing business
Experience working in a high-growth environment
A clear understanding of the Fintech space in Africa or other regions – a banking background would be an advantage
Experience across multiple countries in Africa in sales for a large-scale and medium-scale business
Experience in large, consultative sales for complex services or products
Experience in leading through the entire business development process, from “door opening” to contract negotiations
Politically savvy and ability to understand how the sales process intersects with existing political situations and dynamics
Excellent written and verbal communications skills
Proven ability to drive the sales process from start to finish
Excellent listening, negotiation and presentation skills

Apply via :

talentinthecloud.zohorecruit.com