ABOUT THE ROLE
You will:
Campus Operations
Initiate, plan and execute projects related to school goals – renovation, construction and new policies/systems
Manage day to day operations and resolve campus related issues, concerns, and/or complaints with the support of campus operations team
Serves as the primary liaison, on behalf of the Director of Operations, to area state agencies, external organizations and constituents
Serves as a liaison to, and regularly communicates with, faculty, staff, students, and community members regarding Nova policies, procedures and processes
Liaise with school leadership team on problem solving and executing important school priorities
Works with campus departments and procurement team to forecast needs and acquire supplies, equipment and/or machinery necessary to ensure efficient operations
Produces regular and ad hoc reports and analysis on activities and programs
School Finances
Reviews and prepares financial statements, activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing program improvement.
Helps to manage P/L for school, including managing budgets and tuition collection and payment
Provides input to and coordinates with the other departments to ensure that adequate funds are proposed, budgeted, and tracked to ensure successful operations within the organization.
Strategy
Helps determines and communicate mid-level goals, strategic objectives, and priority actions related to operational procedures and policies
Participates in strategic planning sessions with network team on operations playbook and hiring/managing best practices.
Captures best practices and participates in knowledge sharing with ops teams on other campuses.
Vendor/Contractor Management
Ensures adherence to standard policy and procedures when third parties are hired.
Ensures that related administrative and legal formalities and documents are completed as needed.
Ensures that any vendors or third party contractors comply with the agreed upon terms and conditions of their contract.
Compliance
Develops and leads the activities relating to license renewal with state agencies at local and national level to ensure that the campus is running in compliance with the laid out requirements
Supervision
Oversees and supervises support service staff, including: Facilities, properties, and vehicles, Janitorial services, building security, building maintenance, and transportation operations and maintenance, Campus security & Information technology (IT)
ABOUT YOU
You dream, live, eat Operations
You possess a minimum of 8 years of related work experience preferably in business operations, project management, event management and/or finance operations
Have at least 4 years spent in a supervisory/leadership role demonstrating progressive responsibility
Have experience in a role requiring oversight of a quality assurance system
Superior problem solving and planning skills
A high degree of computer literacy
Current knowledge of industry practices, trends and issues
Experience in budget planning and implementation
Highly developed organizational, communication and presentation skills
Strong management or leadership skills as exhibited by experience in effectively leading a team and/or chairing committees
Superior interpersonal skills as demonstrated by the ability to form professional relationships at all levels the organization and with appropriate external stakeholders
Previous experience working in a higher education institution is preferred
Overseas work experience within a multicultural environment would be advantageous
Previous experience teaching, coordinating work placement within industry and current knowledge of educational technology is desirable
