Job Summary
As the head business development unit- Graduate programs the role holder will be expected to market, sell and oversee the business development team, while building and cultivating sustainable key relationships with potential public sector and private sector partners, nationally and internationally.
Responsibilities
Sales:
Targeting new clients for business development and proposing new initiatives for existing clients, to increase sales opportunities and achieve personal and team financial targets.
Developing and maintaining relationships with new and existing clients, developing industry linkages to sustain SBS as their knowledge partner in transforming Africa leaders.
Continually devise ways to increase customer experience and maintain lasting client and partner relationships.
Marketing:
Undertaking continuous business intelligence to understand client needs at organization, industry and country level to ensure proposal of relevant and timely executive education and consultancy solutions.
Tracking client satisfaction with frequent client review meetings and effective evaluation of programmes and consultancy engagements.
Operational Excellence:
Supporting faculty members to ensure delivery of client promise and delivery of expected outcomes to the clients.
Initiating and driving the program review process in liaison with Director Graduate Programmes, Academic directors, and programme management team.
Preparing internal management reports and client reports as required, to support data-driven decision making for enhanced client relations and effective process improvement.
Oversee the Business Development Team in the Graduate Programmes Department.
Key Account Management:
Developing long term plans for each key account; this will involve detailed objective setting, managing buying cycles amongst others tasks.
Growing the portfolio of key accounts
