Responsibilities for the Hardware Systems Manager Job
Provide leadership and direction to the team of Hardware Systems Engineers maintaining KCB Enterprise Hardware Infrastructure Systems
Review of ICT hardware technologies and implementation of strategy on ICT infrastructure for Server and Storage solutions to meet the Bank’s business needs (IT Hardware Infrastructure Strategy and Road map)
Responsible for effectiveness and efficiency of a highly available server and storage infrastructure to ensure high levels of service satisfaction are maintained.
Periodic review of the new technologies on IT hardware platforms in line with best industry approach to support business growth
Conduct performance and capacity forecasting and develop budgets for hardware infrastructure needs to enable timely procurement of needed resources for business continuity.
Conduct contingency planning for potential IT hardware unavailability and to implement business continuity management plans in relation to hardware systems.
Develop and maintain department documentation and action plans including policies and procedures, disaster recovery plans, user guides and best practices that relate to hardware platforms in the bank
Implement procedure and technical measures to enhance the security of the equipment’s.
Define and implement procedures for maintenance of the ICT hardware equipment for Enterprise Data Centres and branches
Establish and manage SLAs to ensure High availability of Mission Critical Servers ensuring resilience and continuity
Hardware Systems Manager Job Qualifications
Bachelor’s Degree in Engineering or ICT related field
IT Professional Qualifications in one or more of the following : CCNA, CCNP, CISA, CRISC, VMware VCP, RHCSA
A minimum of 6 years’ working experience in a large and busy IT environment, including experience in the following specific areas:
At least 4 years’ experience in Networks and Hardware Systems i.e. : Administration of Linux/UNIX platforms, Window Operating Systems, Enterprise SAN
Storage Systems, Virtual Environments
At least 4 years working with Oracle Databases
