The Opportunity:
AutoXpress is seeking a new dynamic, forward-thinking, and data-driven Group Chief Commercial Officer (CCO) to join their C-Suite and elevate their commercial strategy.
The Group CCO will have direct P&L responsibility and will serve as a key business partner to the Managing Director, Executive Director, and Senior Management team. The successful candidate will play a pivotal role in ensuring the integrated commercial success of the organisation by planning, developing, and implementing strategies to enhance long-term profitability.
Roles & Responsibilities:
The Group CCO will report directly to the Executive Director and oversee the retail business across Kenya, Tanzania, Rwanda, Uganda, and Zambia. Key responsibilities include:
Overall P&L performance for the retail business unit.
Leading all sales and marketing activities targeting key customer categories: Individuals, SMEs, Taxis, and Garages.
Enhancing customer experience and engagement across all touchpoints.
Ensuring operational excellence and efficiency of the branch network.
Driving employee engagement and effectiveness.
Establishing and expanding new branches.
Utilising analytics and customer insights for strategic decisions.
Managing the supply chain of auto parts, accessories, and lubes (PAL).
Overseeing sales activities of PAL to wholesale part dealers.
Growing and developing our second brand, “XpressFit,” which currently has three branches.
Requirements:
University degree in technical, financial, or business management, or an equivalent Masters.
Minimum of 5 years of progressive experience in senior management roles.
Proven track record of developing and executing business plans for significant B2C organisations, ideally in retail and service-led businesses, resulting in sustainable profit increases.
Strong analytical skills and experience in data-driven decision-making.
Experience in developing and implementing product and service propositions to meet market requirements.
Demonstrated accountability for implementing change and improvement programs within agreed timescales and budgets, including P&L responsibility.
Senior leadership experience in a multi-level organisation, ideally with a branch network spread across a large geographic area.
Proven ability to mentor and develop talent, ensuring clear succession planning.
Strong communication skills and the ability to build buy-in for ideas across a broad range of stakeholders.
Experience in developing sustainable partnerships with customers and suppliers, achieving commercial objectives through effective negotiation.
Successful track record of implementing marketing strategies that drive customer growth and increased share of wallet, ideally including digital marketing components.
Knowledge of the automotive retail environment, tyre industry, and spare parts industry is a plus.
Business experience in East Africa or a similar emerging market is advantageous.
Experience in a PE-backed business is advantageous.
Apply via :
www.linkedin.com
