As a Trade Development Representative you will be responsible for:
Relationship Management – merchant onboarding, retailer recruitment and retention
Proactively drive Care to achieve NPS-1 in the market
Ensuring market penetration on all our offerings
Accelerate sale of Fiber and fixed wireless access solutions
MPESA float availability
Airtime distribution
Top of mind consumer awareness
Outlet visibility through several below the line initiatives
Aftersales engagement and solutions to customer issues within SLA
Win competition
Drive digital agenda and penetration to the market
Drive sales performance for hardware and Software products.
Increase usage and awareness for our products/promotion
Lead to trials & uptake of the product/promotion
Increase awareness, trial and usage of Safaricom offerings
Grow acceptance of Safaricom products and services
Grow brand affinity and consideration through direct customer engagement
Drive consumer education on product/services and promotional campaigns
Develop and execute highly creative Trade Development strategies
REQUIREMENTS
What are we looking for?
To qualify for this role, you should have:
Degree in any field
Proficiency in written & spoken English and Swahili
Valid Certificate of Good Conduct
One (1) Year experience in sales & distribution role preferably FMCG, Telecom & allied industry
Knowledge, Skills & Abilities:
Selling Skills
Excellent communication skills
Ability to speak local language in area of operation
Customer Service Excellence
Planning, Organization & prioritization skills
Innovation & Negotiation skills
Performance and results driven
go to method of application »
Use the link(s) below to apply on company website.
Apply via :
