Fund Services Supervisor

Cytonn Asset Managers Limited (CAML), is the regulated affiliate of Cytonn Investments Management Plc, and is licensed as a Fund Manager by the Capital Markets Authority and the Retirement Benefits Authority. The company is also a licensed Real Estate Investment Trust (REIT) Manager under the Capital Markets Authority. Our objective is to offer superior risk-adjusted investment returns to our clients through investments in both the public and alternative investments markets.
Cytonn Investments Management Plc (CIMP), is an alternative investment manager, with real estate development capability, and a primary focus on private equity and real estate investments in the high growth Kenyan Region. CIMP has presence in East Africa, Finland and the US.
CAML & CIM investors include global and local institutional investors, individual local investors, and diaspora investors.
The Fund Services Supervisor will be an individual who’s keen on automation and digitization to ensure optimal clients and stakeholders management, efficient portfolio administration including performance measurement duties, as well as efficient risk and compliance management through intergartion with business units across the company and outside of the firm for efficient services delivery
Responsibilities

Client correspondence management – ensure maximum client satisfaction by closing queries in a timely and efficient manner
Build strong collaborations and integration with other business units across the company for efficient services delivery to clients
Custodian of all relevant clients’ records in Cytonn Relationship Information Management System and contact details in a safe and efficient manner
Daily, weekly and monthly portfolio cashflow management and liquidity planning
Approval of payments and investments in the Cytonn Relationship Information Management System and Custodian Banks
Preparation of weekly, monthly, quarterly and annual reports to the regulators, board and management
Review operational viability on all new products being introduced by the fund manager
Identifying opportunities to improve current processes through automation and digitization given changing client and portfolio requirements
Prepare daily and end month reconciliations for cash with custodian banks, portfolio placements and redemptions and making follow ups for closure on reconciliation items with custodians
Track portfolio investment in line with the Investment Policy Statement for monthly regulatory fillings
Conduct portfolio pricing for all funds and ensure accurate input of fund expenses for correct yield calculation
Responsible for performance measurement and analytics
Ensure fund operations processes are compliant with regulatory requirements and other relevant laws
Conduct continuous risk assessments in collaboration with risk team and apply adequate mitigations
Supervisor to the fund operations team including capacity building and leadership

Requirements

A Grade B+ and above in KCSE (or equivalent).
A Bachelor’s degree is required, with a minimum of a Second Class Honours Upper Division. A Degree in marketing, business administration or related fields is highly considered
Over 3-years’ experience in Operations Services Management
A proven track record in management and implementation of successful growth initiatives.
Team player with ability to comfortably relate with cross cultural teams
Should possess outstanding communication skills (writing and verbal) and management presentation skills

Learning Opportunities
Automation and digitization; clients and stakeholders management; portfolio administration; perfomamnce measurement; risk and compliance management

Portfolio administration: Ensure proper recording of all portfolio transactions including: client’s contributions, withdrawals and any corporate actions
Assist in the preparation and distribution of client statements and investment reports for the investment team
Ensure effective and timely reporting for fund position and return to clients
Communicate and reconcile portfolio activity with custodian banks and administrators
Interact with clients, their advisers, custodians and administrators regarding portfolio operations
Timely release of accurate financial and portfolio data
Maintains controls by preparing and recommending policies and procedures to be followed
Maintains financial security by coming up and following internal controls
Preparation of payments by verifying documentation
Ensuring compliance with taxation and any other financial legal requirements
Preparation of special reports by collecting, analysing, and summarizing account information and trends
Drive efficiency by spearheading automation processes and enhance internal systems for communication within the department
Follow up on clients’ overdue payments by sending payment reminders
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
Generate reports detailing accounts receivable status
Undertake cashbook reconciliations on a daily basis by providing bank reconciliations
Any other duties as may be assigned from time to time