The Role Responsibilities
Strategy
Manage and delivery the end-to-end product objectives within the country for FSS in alignment with global objectives for the product line , including financial and non-financial performance, enhancement of capabilities, product and client access future strategies, and oversight of risk and governance in alignment with the Product Head FSS and/ or Country head.
To ensure appropriate adherence to internal policies and guidelines, a centralized governance function will be created in the Regional Clusters.
Be a lead market advocate for FSS for the product line in the regional markets participating and representing the Bank in industry bodies and market forums. Build strong relationships with key regulators governing product line.
Business
Directly responsible for the FSS product P&L within the country Have clear responsibility over pricing for products and management of assets, contingents, and for the allocation of AUM (FSS)
Directly responsible for driving investment business cases and the business operating model for the product line
Determine standard product pricing and monitor collection of fee and NII for the product line.
Develop jointly with the Sales team a local strategy to meet country objectives, in line with the overall Financial Markets and FSS strategy
Conduct ongoing competitor analysis to capture the opportunities, mitigate the threats and deliver financial performance. Recommend and plan actions to build or reinforce our competitive edge
Drive end to end product performance, improving efficiency through the e-agenda, straight through processing, ensuring scalability to grow
Processes
Directly responsible for articulating the product strategy and executing product initiatives on the annual operating plan in the country for the product in conjunction with the Country FSS head and/or Head of Product FSS
Directly responsible for understanding customer needs and develop the client value propositions that will address them across all client segments
Sponsor launches of product enhancements, new products, as required for FSS . Work jointly with Sales and Marketing to develop collaterals for local market, communicate product launches, organize customer events and develop a sales campaign strategy to ensure that the new products meet planned volume and revenue targets
Ensuring global training initiatives are executed across all countries in the region in line with the global commercialization agenda.
Act as the main conduit for championing to Central Product for the product line and Client Access all investment cases (BRD or PAR or its equivalent) for product development or enhancements and for local regulatory requirements
Risk Management
Identify and mitigate the Operational, Credit, Regulatory and Business conduct risks relating to SS products within the region.
Ensure country compliance on Group standard for Audit, Control and financial reporting including reporting of risks to BNFRF/CNFRF/ CEF
Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition
Ensure timely renewal of country addendums (CAs) to PPGs and proactively work with stakeholders to identify and quantify new and existing risks. Actively participate in NPC roll out and execution in the region.
Review FSS Operational Risk issues (logged in M7) for appropriate closure.
Ensure that issues and associated/planned actions from any Audit/Credit Risk Review/Other Assurance review are monitored, and that any gaps/findings have been satisfactorily addressed within the stipulated timeframe
Governance
Work in partnership with country and FSS BORM
Participation in BNFRF/CNFRF for FSS
Understand and help manage ALCO decisions and the impact thereof for FSS
Ensure that a proper Country Addendum (CA) is in place for all products and channels offered
Ensure that there is a country pricing policy, by product, which reflects relevant local regulatory requirements with L&C approvals, standard pricing, approval matrix for deviations, client communication method, incl. templates and disclaimers, and guidance on storage of documents
Ensure FSS pricing policy is in place and adhered to
Quarterly independent checks on key controls (across Sale, Client management and Implementation functions)
Ensure that current Deal Review or Business Acceptance policies, procedures and the Solutions Structuring team’s Rules of Engagement are followed for all pipeline deals, where applicable
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
External
Customers (across the breadth of the portfolio)
Trade associations
Vendors
Infrastructure providers
Trade and industry journals
Competitors (industry initiatives)
Regulators and Government agencies
Internal
FSS Sales Segment Heads and DCDA heads
FSS Head
Regional / Central Product and Client Access management
Operations – CS, COO
Credit – CRC
Finance – CFO
Legal and compliance
Relevant country committees (ALCO…)
Corporate affairs marketing
Audit
CEO/MANCO
HR
Apply via :
scb.taleo.net
