Qualifications
Certificate in Customer Care or Related Courses
Experience Level: Internship
Experience Length: 0-2 years
Skills
The successful intern should have the following traits:
Excellent Microsoft office skills,
Incredible written and verbal communication skills,
Telephone skills,
Ability to handle pressure and willingness to take handle any duties assigned to her.
Responsibilities
Welcoming visitors by greeting them through phone or in person. ·
Receiving all incoming calls, following up clients, making calls and attending to all inquiries made by our customers. ·
Man the front office
Ensure all visitors are assisted promptly and professionally
Responding to customer queries
Managing correspondence and dispatch both internal and externally
Liaising with various service providers
Direct visitors to our office by giving them clear instructions either by writing or word of mouth.
Maintain a clean and safe area. ·
Keep office records and serve tea to the staff members and incoming customers.
Note: Our internship runs for three months and may be extended after which a pay will be established. Preferably someone living within the office surrounding. (Kasarani, Ryosambu, Zimmerman).
The three months may come with small benefits but it is unpaid. However, if your contract is extended then you will start getting a salary.
