Main purpose of this position
To provide front office services including reception, patient registration, and billing at the outpatient as part of a multidisciplinary care process leading to desired patient care outcomes, service standards, and best practice standards.
Key responsibilities of the position
Provision of outpatient front office services in line with established protocols and best practice
Implementation of policies, standards operating procedures in relation to front office services.
Accurate documentation of all professional and other activities in line with the professional – ethical requirements and standard operating procedures.
Meeting of client and statutory expectations with regard to front office services
Maintenance of requisite competencies and statutory requirements to practice as a front office assistant
Participation in quality improvement initiatives
Participating in health promotion activities
Requirements
STAFF QUALIFICATION AND COMPETENCIES
Education and Professional Training
Diploma or degree in office administration, front office management, accounting, public relations
Experience
At least six months experience post graduation
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