The role will report to the People & Culture Manager.
In more detail, the areas of responsibility include:
Front Office.
Responsible for the general housekeeping of the reception area
Ensuring the reception is covered at all times.
Maintaining a daily list of all calls in the telephone register
Responsible for sorting and distributing internal mail.
Responsible for maintaining the telecommunication system by ensuring all switchboard lines are working efficiently.
Client Service.
Meeting and directing clients as and when required
Welcome, direct and ensure clients are attended to in a timely manner.
Assist in preparing for any client meetings and ensure the boardroom is clean and neatly arranged at all times.
Responding, screening, and forwarding any incoming phone calls while providing basic information when needed
Administrative Support.
Responsible for receiving and documenting all in-coming mail, stamping and placing in respective pigeonholes in the mail room
Assist in the coordination of marketing activities e.g., activations, golf days and town halls.
Assist in the coordination of travel and hotel bookings for staff on duty
Provide general support to different business units handling
Relieve the telephone operator as and when called upon.
About You.
The following qualification is preferred:
3 Years’ experience in an administrative or client facing role.
Diploma in a Relevant Business field.
Telephone Etiquette.
Microsoft Office Skills.
Good Listening Skills.
Problem Solving Skills.
Strong communication skills both written and verbal.
Interpersonal Skills.
The following personal qualities are preferred:
Ability to be resourceful and proactive in dealing with issues that may arise.
Ability to organize, multitask, prioritize, and work under pressure.
Excellent time management skills.
Ability to deliver on Customer Focus.
Ability to maintain confidentiality.
Well-groomed and presentable.
The role will be based in Nairobi, Kenya
If your career aspirations match this opportunity, please send us your CV before Friday, 24 September 2021 at 5pm to recruit@zamara,co.ke
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