Job description
As a Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
Hotel Overview
The Fairmont Mara Safari Club, a Luxury Resort Hotel in Kenya. Surrounded on three sides by the breathtaking Mara river, and on the edge of the world’s seventh ‘new Wonder of the world” – Maasai Mara – Fairmont Mara Safari Club is the epitome of tented luxury.
Summary Of Responsibilities
Reporting to the Restaurant Supervisor , responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Assist guests regarding menu items in an informative and helpful way
Follow outlet policies, procedures and service standards
Have full knowledge of beverage lists and promotions
Have full knowledge of all menu items, garnishes, contents and preparation methods
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Qualifications
Previous service experience an asset
Previous point of sale system experience an asset, but not required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Frequent lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements
Must be eligible to live and work in the country.
