Reports to: OPERATIONS MANAGER
Oversees: Restaurant Hostess, Glass hands, Runners, Wait Staff, Bartenders, Mixologists, Baristas and casuals.
Job Summary
Safari Beach Hotel in Diani, South Coast is looking to recruit a dynamic customer centred F&B Manager to oversee the smooth operations of our outlets; Bushtracker Bar, Beach Bar, Tight Lines Bar & Lounge and Brasserie restaurant.
Responsibilities include
Manage and organize the outlet staff as per desired job expectations.
Develop, and implement F&B policies and procedures
Conduct routine staff briefings in respect of operational issues.
Prepare departmental budgets and derive sales targets for the staffs.
Monitor and verify accuracy of orders, bills and payments via POS system.
Compile, review and circulate timely operational reports to the respective persons.
Assist customers in all inquiries in connection with hotel services/facilities.
Offer professional guidance and resolution for guest complaints and staff conflicts.
Develop and implement strategies to improve uptake of F&B products by clients.
Proactively seeks out business for events, banquets and function hosting for the Hotel.
Provide HR administrative support in respect to duty allocation, shift planning, leave/off planning
Maintain sanitary conditions of the bars and restaurants.
Ensure staff compliance to statutory regulations especially to health certifications
Requisition and receive operational supplies whilst maintaining an accurate inventory.
Reporting all maintenance problems to the Repairs department and ensure follow up.
Closely monitor food orders, portion sizes, garnishing and presentation.
Able to delegate tasks where needed.
Perform any other responsibilities as assigned.
Qualifications
Tertiary training in Hotel/F&B operations with professional certification to match.
A minimum 4 years Managerial / leadership posting in a busy hospitality establishment.
Good Communication with excellent presentation & customer service skills.
Computer literacy and working knowledge of POS systems.
Must be a team player.
A self-starter, go getter, fast thinker and able to multi-task and oversee multiple outlets.
Good composure and temperament able to work in a fast paced environment.
Must have a valid Food Handler certificate.
Either be a resident of Diani or willing to relocate.
Not employed elsewhere and ready to start work immediately.
Only applicants who match the qualification should email a Cover letter (inclusive of a salary expectation statement) & an updated pdf. CV (With 3 professional referee.) to: hr@safaribeachdiani.co.ke latest by 21st October 2023. Please indicate the job post on the email subject line. Only shortlisted candidates will be contacted for interviews.
Apply via :
hr@safaribeachdiani.co.ke
