Main Duties and Responsibilities
Taking appropriate measures to ensure guest satisfaction
Organising outgoing vehicles with snacks, picnics and drinks
Arranging and organising outside dining experiences and catering
Tracking all meals eaten and beverages consumed
Overseeing food and beverage orders ensuring camp stock is at an appropriate level
Keeping track of breakages and losses that may occur
Maintaining a physical inventory that is tracked and updated monthly
Liaison with guest facilitators
Ensuring dinning platforms are running smoothly with all necessary items
Maintaining and ordering supplies and keeping supplies stocked throughout
Maintaining the staff daily attendance, off days and managing leave requests for F&B staff
Managing and organizing all aspects of kitchen related matters to the highest professional standards issued by the General Manager
Strictly abiding by the policies and laws of the country in connection to food handling, hygiene, sanitation and storage
Accountability for all aspects of running a successful kitchen operation
Attaining food and beverage profit objectives relating to the department
Maintaining proper professional cooperation and team work with all hotel departments whether direct or indirect related
Minimum Skills and Qualifications Required
Previous experience of at least 5 years in the hotel industry, preferably in Food Service at a Management level
Fluency in Swahili and English, both verbal and written.
Ability to use a computer proficiently
Ability to lift moderately heavy objects
Ability to walk large distances
Capacity to prioritize and organize
Control to think clearly and remain calm under pressure
Skill to resolve problems using good judgment
Capability to understand and carryout guest’s needs.
Capacity to work with minimal supervision.
Aptitude to maintain confidentiality of guest information and pertinent hotel data
Ability to multi-task coordination.
Ability to organize and motivate staff members
Knack to perform job functions with attention to detail, speed and accuracy
Ability to provide gracious hospitality at all times.
