Job Purpose Statement:
The Field Sales Representative is responsible for direct field sales, training, coaching and supervision of the sales team, as well as providing leadership towards the achievement of sales goals. Additionally, the Assistant Sales Manager will build and promote strong, long-lasting customer relationships by partnering with our customers to understand their needs and develop strategies for achieving sales targets. The representative will report directly to the Sales Manager.
Roles and Responsibilities of the Sales Representative:
Sales Management:
Meet established sales targets, goals, and quotas
Manage sales data quality; streamlining processes and systems wherever possible
Monitor the performance of the sales team by establishing a system of reports and communications involving sales reports and cyclical sales meetings
Personally work with Sales Associates and monitor their performances in the field on a regular basis
Execute strategies to expand the customer base in all operational sales areas
Execute action plans to penetrate new markets
Provide accurate forecasts and reports on activity and sales performance
Assist in the creation and implementation of sales materials
Team Management:
Promote organizational goals and values among the sales team
Manage sales team (within given territory or customer type) to ensure satisfaction and successful sales
Conduct regular training, coaching, and motivation of Sales Associates to ensure the team is motivated and have the necessary selling skills
Generate necessary reports that will provide support to the sales team and provide good understanding of the sales pipeline
Performance management and appraisal for respective sales team members; set individual sales targets, and administer the commission plan
Make induction schedules for new team members and lead subsequent onboarding
Project Management:
Liaise with the On-Boarding Manager, Customer Support, Operations, and Marketing & Branding Manager on projects related to Sales
Actively participate in sales-related task forces and project groups
Any other duty as assigned by the Sales Manager
Any other duty as assigned by the Sales and Operations team lead
Key Result Areas:
Actual sales made compared to the sales targets
Percentage of sales team members meeting sales targets
Actual sales from established sales channels compared to set targets
Actual sales from referrals and add-ons from existing franchisees
Job Requirements of the Sales Representative:
Diploma in Business Related Courses
Working knowledge of Microsoft Word and Excel
Fluency in English and Swahili
Strong problem solving skills
Good negotiation skills
Strong time management, organizational, and prioritization skills
Excellent communication skills on all levels
Professional interpersonal skills
Work experience in informal settlement context
Selling products worth Kshs. 40,000 or more
Proactive, self-driven individual
Independent, self-starter capable of working well with a team, multi-tasking effectively and managing a variety of responsibilities typical in a start-up environment
Passion for and commitment to Sanergy’s mission
Desire to learn, innovate and grow
Willing to walk since the position requires close monitoring of field teams
