Our client, a leading telecommunications provider seeks to recruit a Field Operations Team Leader.
Job Purpose
Coordinate and participate to the maintenance and operations activity within assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. Also coordinate execution of network extensions and take charge of work scheduling to engineers reporting to this position. Report network dysfunctions in the sub-region.
Primary Reporting: Regional Technical Manager
Secondary Reporting Head of O&M
Department: Technology
Responsibilities
Coordinate and evaluate all activities in the sub region relating to:
Routine maintenance,
Corrective maintenance,
Root cause analysis and
Network quality initiatives for the active network components.
Manage the service providers and TowerCo’s ensuring passive network components are adequately maintained
Lead a team of field engineers; responsible for work scheduling, manage the team’s performance to achieve set KPIs. Plan for work order/change requests to ensure all necessary resources are availed to the team on time and execution of the same is successful.
Monitor network resource utilization and highlight areas in need of new hardware to assist performance & optimization team make timely requests.
Facilitating working with other service providers and contractors on the GSM network.
Coordinating on network rollout and provisioning of emergency services in affected areas.
Qualifications- Academic and Professional
Bachelors Degree in Electronic, Telecommunication Engineering or related field.
Higher Diploma in Electrical and Electronic Engineering
Lean six Sigma – Yellow belt
CCNA certification
Experience
Four years experience as a field engineer
Technical Competencies
Work scheduling
Microsoft Office
Customer focus
Planning and organizing.
Troubleshooting
Must be able to work at height (certified), in confined spaces and in all weathers.
Network Management Systems
Knowledge of GSM 2/3G/4G architecture
Good understanding of transmission technology.
Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.
Apply via :
jobs1@hcsaffiliatesgroup.com
