Job description
Role purpose is to assist Area Manager/GM in creating a proper and comprehensive business plan for their business unit and manage all the aspects of business within a project
Role Details – Key Responsibilities and Accountabilities:
Responsible for the management of staff in the FEC including reviewing staffing levels/ requirements, identifying training needs, administering performance measurement on a continuing basis.
Assists in the induction program, familiarization and training of new staff under his/her supervision, ensures their integration into the team and briefs them on the company policies and procedures.
Monitors the staff performance throughout the year, carries out the annual performance review (PMS) for his/her staff in timely and professional manner and participates in the evaluation of staff.
Reviews and approves the staff duty roster & overtime sheet insuring efficient floor coverage in addition to vacation plans in accordance with Operational needs.
Review the preparation of operational float for the FEC which includes cash and related inventory at the beginning of all cashier shifts.
Prepares all reports related to the daily sale reporting with the Embed report (e.g. Cash reconciliation, cashiers over/short report, sales turnover report).
Review reconciliation weekly cash collections from the profit sharing machines, and deposit in the bank the very next day.
Manages the FEC Petty cash, with reimbursement to be prepared as and when required.
Prepares weekly, monthly asset performance reports & creates a weekly business unit report.
Oversees the completion of daily stock control on the redemption prize counter and individual merchandising machines.
Oversees the checking, verification and the receipt of delivered redemption stock.
Makes recommendations and actively contributes to the preparation of annual FEC budget.
Closely monitors the sales and margin performance of the FEC business.
Drives marketing, pricing, operational strategies to maximize performance.
Monitors performance against targets, create objectives to assist in achieving targets.
Full ownership as well accountable for both top & bottom lines
Personal Characteristics and Required Background:
Holding bachelor’s degree or any equivalent qualification
7-10 years experience in a supervisory or managerial role within the leisure or hospitality sectors, ideally gained operating family entertainment centers
Health and safety trained
Strong Analytical and numerical skills
Strong verbal and written communication.
English language is a must
