Job brief
We are looking for a professional Food and Beverage Supervisor to be responsible for managing all F&B Restaurant and Bar operations in delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance/costing relations with an aim to maximize sales and revenue through customer satisfaction and employee engagement.
Duties and Responsibilities
Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
Preserve excellent levels of internal and external customer service
Design exceptional menus, purchase goods and continuously make necessary improvements
Identify customers’ needs and respond proactively to all of their concerns
Lead F&B team by attracting training and appraising talented personnel
Establish targets, KPI’s, schedules, policies and procedures
Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all health and safety regulations
Report on management regarding sales results and productivity
Coordinate events planning in collaboration with the Events manager.
Ensure improvement of sales by having good knowledge of the Products through good sales promotion.
Coordinate and carry out outside catering activities for the organization.
Any other duty as assigned by management.
Education and Experience:
Culinary school diploma or degree in food service management or related field
3-5 years’ experience in the same position within Hospitality Industry.
Additional requirements and skills
Proven food and beverage management experience
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Ability to spot and resolve problems efficiently, Mastery in delegating multiple tasks
Communication and leadership skills, Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets, Guest-oriented and service-minded
Interested and qualified candidates should forward their CV to: hr@sovereignhotel.co.ke using the position as subject of email.
Apply via :
hr@sovereignhotel.co.ke
